based on 3412 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate was very kind and helpful.
help picking out the correct shoe
Personal attention
The staff are not just salespeople, they are experts.
I liked the time that the sales associate took with me to walk through my concerns and to help me pick out the proper shoe to address those concerns.
Great and knowledgeable salespeople; awesome shoe and sock selection
Great service, super helpful staff.
The person helping me was really informative, gave me a lot of great advice and super friendly! I wasn’t sure what to expect when I arrived but I left feeling very satisfied with experience!
Personalized attention and good selection
Great service in store
great customer service and product knowledge
Friendly and knowledgeable staff!
The Service was Awesome!!Tge product was great very comfortable!!
They provided quality products at a fair price. The customer service was exceptional.
I love your shoes and I love your return policy! I needed a wider size after running in my new shoes. No problem! Thanks for the quick exchange!
The service we got from Peter was the best. They took the time to examine many aspects of your feet and stride to pick the correct shoes for you. Then they give you options and answer any questions and have guarantees. I mean how much more can you want. I would highly recommend this business.
The jury is still out on the product but the customer service was exceptional!
Starr was Fantastic! 👊🙂🕊
The associate was very knowledgeable, easily to work with and really seemed to care about my child's needs.
Very knowledgable salesmen
You have excellent product (Brooks), and a very courteous and professional staff....
The shoes are very comfortable and the service was outstanding, they were so willing to help me get the right shoe and took the time to do it.
Foot scan and knowledgeable staff
Unrushed/ good listening.
Tried on and modified choices by fit
I was optimistic my walking sneakers fit well when I left the store
The sales people are knowledgeable, and they take their time to make sure you get the correct shoe for your foot and activity! Always make you feel welcome, and happy you are there!
The staff is very unfriendly and unhelpful !
Our sales person did a nice job helping our son find shoes that felt good for him to run in. We certainly appreciate the discount for cross country athletes and the fact that she offered it to us since we didn't even know about it.
Wonderful fitting experience! The person who worked with me was very knowledgeable. I appreciate the personal attention and attention to detail.
Connor was really helpful and able to get the shoes I wanted by the next day
Quality merchandise and choice selection of brand sneakers and sportswear that I prefer.