based on 3462 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best customer service and really knowledgeable, professional staff. This is my favorite shoe store!
So helpful and friendly service! Great experience!
I was looking for some compression sock/sleeves and your associate was soooo amazing that she helped me get what I needed. She also laced my new shoes with the laces used so that you don't have to tie them. She is a fantastic asset!
Knowledge
Good selection
Very comfortable
Keenan was awesome! Efficient and quick service - super friendly and knowledgeable about activity, shoe wear, and fleet feet! Thank you Keenan!!
Our fit expert Rae Ann was patient, knowledgeable, and fantastic to work with. Thanks for the help!
Great customer service
Hoka and Altra brands. Very nice staff at Jackson TN store.
I liked the technology to assess my feet and stride and then select the best brands or fit for me.
I also liked the sales associate! She was very friendly, helpful and knowledgeable.
Everyone is so kind, so attentive and extremely knowledgeable.
I like how your associates take the time to help. I never once felt rushed and everyone made sure I was helped.
Service is great.
I love the community programs as well as the friendly, helpful employees and service.
The girl who helped me through the process was so kind and knowledgeable. I am a first time customer and I will definitely be back thanks to her.
Very kind salespeople, some are more knowledgeable than others. A knowledgeable sales person is a huge asset. Also, love the 60 day return policy of worn sneakers and that you donate them. Love it.
Great service and very knowledgeable!
Spent plenty of time figuring out the right shoe. Brought out different ones based on feedback. Went in for my partner but I was so impressed with the helpfjlness and knowledge of the staff I ended buy a pair as well.
thought is was very good service
The service was super friendly! They took the time to listen and help you find the right shoe for you.
Excellent customer service in store
Great service
The individual attention and knowledgeable employees.
Amazing customer service
Excellent service and product knowledge.
The great customer service
I like how knowledgeable and friendly the staff is. I also appreciate the state of the art technology being used here in order to provide the customer with the best service possible.
The STAFF!!
The staff at the Rancho Cucamonga store is awesome. They listen, suggest/recommend and are VERY helpful.
Knowledge salespeople
Great products