based on 2173 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are cordial, targeted, and meet a specific need. Your staff acts as experts and they tailor the product to the customer's needs.
June was amazing and got us fitted into the perfect shoes!!!!!!! Thank you!!!!!A wonderful experience for myself and my mother, 95 years young.
Carrie gave me outstanding personal attention in my effort to minimize foot pain I was suffering due to plantar fasciitis. I tried on an assortment of inserts and shoe combinations until I had confidence that my selections would help me cope with the pain. Thank you, Carrie, for the genuine interest you took in helping me find relief.
First name removed E
Absolutely loved the service. Ella did a great job explaining the process and which shoes were a great fit for me.
Stock of specific Brooks was limited for color selection.
Great and friendly customer service! The owner is fantastic and the entire staff truly appreciates their products and are extremely knowledgeable about everything they offer.
Our salesperson knew the shoes and gave us great advice. Impressive knowledge for a just-graduated high school student!
We get all our shoes here and I refer all my friends and patients to Fleet Feet.
The knowledge of the sales agent and the foot scan
great place to buy your shoes- very friendly, knowledgeable, and helpful
Nice selection for my particular issue.
Sales associate was very knowledgeable, friendly and patient with me during the entire process. Also, she was not pushy in any way which made me feel comfortable.
Love your return policy and the opportunity to wear them outside but still able to return if they are not what was expected. This policy makes it apparent you have well trained staff who insure the fit is correct.
Overall, a great experience.
Friendly staff and super knowledgeable too!
friendly and patient service, knowledgeable about products, expert application of customer needs to product.
The staff is extremely helpful and very knowledgeable about their products. The quality of the goods is excellent.
Friendly, personalized service, really took the time to make sure shoes were the right fit, very happy with overall experience
Quality and service
Personable and knowledgeable
Sam was very helpful answering my questions about shoes and fitting me with the right pair of Altras.
Knowledge, friendly staff
Good products
The staff was very knowledgeable and nice. I like the 60 day guarantee and I also like that you had a rack full of plantar fasciitis items for sale. Also the $15 reward is nice too. It was a very pleasant experience
Having shoes fitted to my feet. Sales associate was very helpful and knowledgeable.
My sales associate was perfect!
Amanda was an excellent and a knowledgeable person to work with. Great product availability.
Ability to try on as many shoes as possible to get the best fit. Love the return policy as well.
Very friendly and knowledgeable.
The personable service Fleet Feet offers and the friendly staff.
Noah was very attentive and helpful.
You provide excellent services and care about your clients
Knowledgeable & detailed foot accessment
Friendly, organized, and knowledgeable customer service rep. Nice selection. clean, organized store.
Ok to share first name - Lana in Nashville.
Customer service was top tier!