based on 2173 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service is very efficient. Staff are knowledgeable and friendly. I love the shoe selection.
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Good staff. very knowledgeable, Good advice about sneakers and what sports to play and not to play.
The service was fantastic- Amy took the time to get to know me and what I was looking for. I was in a time crunch and she still made me feel valued. I feel I got everything I needed- and more- and cannot thank Amy enough for her help!
Staff is knowledgeable and listens. I love my shoes!
The lady who assisted me was so patient and knowledgeable. I really enjoyed my visit. Thank you!
Staff was very nice and professional. He explained things well. I was happy with my purchase.
Very helpful and patient
Great service as well as great shoes!
I had a great experience. I will be back.
I like how my feet feel better
Friendly and knowledgeable staff.
The variety of brands carried in the store. Sales team knowledgeable about the products. Patience shown while customer decides what is comfortable for them.
Top notch service. Will was great.
Good shoes and excellent fitters.
The customer service I received was fantastic. The young lady at the Villages location in Florida goes above and beyond for customers.
Despite being a relatively small store, Geaux Run has an excellent selection of quality running shoes. Not shoes you walk around in, but shoes you run in. It’s a runner’s store. Excellent variety of socks, running apparel, and ancillary running-related items. The fitting process is world class. The staff is knowledgeable, friendly, and willing to take the time necessary to find the right show for you.
One-on-one attention to each customer to make certain the right shoe is chosen. All your employees are knowledgeable, friendly, and professional. Such a great experience shopping there.
Staff are very knowledgeable and engaging. Product variety is excellent.
Good selection of sizes and wide shoes for all the different needs. Daniel is a very pleasant and customer focus sales person.
Comfortable. My back is feeling so much better
I always have a good experience when I go to fleet feet. The associate that assisted me I believe his name is Julian was very friendly and knowledgeable about the products and help me pick a great shoe to trade you for my upcoming half marathon.
Loved my first interaction with Fleet Feet with I believe Brooke? This second interaction was not as successful. My 2nd daughter's feet were measured a year ago, but bc there's no time stamp on that data, they didn't measure them again and I knew my 12 yo had grown in shoe size. It seemed logical to re-measure. The digital measurement said she was a 7, but I had been buying her 8-8.5s, so I wanted to use the old school metal measure method. The manager had already left and locked the door where you could see there were about 10 of these metal devices but couldn't get to them. I lost faith that we could get the right shoe at this point. The sales person was incredibly patient with me, as I was getting frustrated, sold us size 8 shoes which I am going to return bc at 12 yo, she's going to grow more. And, once we got home, we had her do some stretches and other pre-track exercises to see if her feet would withstand the tighter shoe and it didn't. She clearly needs an 8.5 which I'll order online. Last, there were so many people that needed help, my sales person was bouncing between them and me, which didn't give continuity to the appt. Thanks.
It's great to walk into a store and be greeted so pleasantly. The people that work there know what they are talking about and take the time with you to find the exact right shoe for your needs. Peter is fabulous!
The shoes are incredibly comfortable and Taylor, the associate who helped me, was wonderful. She listened to my needs and guided me so quickly to the right pair. I will definitely be returning to this store!
Very knowledgeable staff! It is extremely helpful that they have previous orders to help with selection. Efficient way to get shoes and the only place I go!
Cardell was great
The knowledgeable staff
Excellent customer service! Helpful staff! Return policy!
Great customer service!
The associates are very knowledgeable, friendly, and energetic! They had a lot of people in the store when I was there and they gave everyone the attention they needed. Then they would go to the next person in line. They greeted you with a smile when you entered the store and asked for your name to put on the list so they would serve customers in order.