7320 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really enjoyed the personalized attention to determine what type of shoes and insoles needed to help my feel pain. I appreciated the foot scan and the person explaining things about my feet. Great service.
Customer service Good selection of shoes and clothing.
Jason took his time with us and made sure we found sneakers that were good for our feet
My sales associate, Brian, at the Victor location was very helpful in assisting me with picking out a new pair of running shoes. He allowed me to try on a couple pairs of shoes to make sure I found the right pair. I'm very happy with the service at Fleet Feet in Victor. Thank you!
Great customer service.
Very helpful staff. I like that they can measure my feet and look up my record of what I've bought before in what size (I wear a different in different shoes). I also like the range of brands that you carry. Oh, did I mention that the staff are teriffic?
Sales lady was very helpful. My shoes are very comfortable and stable.
My rep did a great job - found great shoes - understand more about my feet and walking pattern. Thanks!
I liked the personal process and learned a lot about my feet and the way I walk. With this knowledge, I felt that I got a better fit with the shoes, and it provided me with the knowledge to try and correct some issues. Griffin provided excellent service as my sales assistant. He was patient and explained the entire process of my results in terms that I could understand. He provided me with three choices of shoes that would fit my needs in various degrees of support, and it was up to me to decide what felt best. Since coming home, I have been using the shoes for my daily exercise, and I can tell a huge difference in comparison to what I had before seeking the help of Fleet/Feet. I highly recommend their quality of shoes, as well as their service.
The quality and service they give us at the store
Jack was friendly and new his product.
Very professional and easy to recommend.
Staff was very knowledgeble
Most important is a knowledgeable sales representative that knows the brands. Second is the ability to fit the customer. ... and the honest advice not driven by a profit motive.
Friendly and informative. Great foot measuring equipment. Top name shoe products.
Personal service and foot measurements and stride mapping
Personal touch
Love going to this store !
They definitely take they time to take care of you and the customer service is wonderful. I recommend this store to everyone!
The environment , product variation and perfect fitting
Great service-friendly and knowledgeable
The attention to detail on what shoes is best for my feet and gait when running is what every runner needs!
Nice customer service
Every salesperson I've worked with has been extremely knowledgeable about the products and works hard to fit me in the correct shoe.
The gentlemen did a great job helping me pick out a shoe based on the assessment.
I appreciate that I could get shoes fitted to my feet. I think the quality of the shoes available at fleet feet is superior.
I really appreciate having a professional help me with the fit of my shoes and making great recommendations.
The associates are very knowledgeable, friendly, and energetic! They had a lot of people in the store when I was there and they gave everyone the attention they needed. Then they would go to the next person in line. They greeted you with a smile when you entered the store and asked for your name to put on the list so they would serve customers in order.
Customer service is very efficient. Staff are knowledgeable and friendly. I love the shoe selection.
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Good staff. very knowledgeable, Good advice about sneakers and what sports to play and not to play.
The service was fantastic- Amy took the time to get to know me and what I was looking for. I was in a time crunch and she still made me feel valued. I feel I got everything I needed- and more- and cannot thank Amy enough for her help!
The service was great!