Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.7 out of 10 based on 7320 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2023 — Rated 10 out of 10 by E.C. Fleet Feet
What do you like about our products and services?

The service was great!

Report a concern   June 8, 2023 — Rated 10 out of 10 by L.S. Fleet Feet
What do you like about our products and services?

I really enjoyed the personalized attention to determine what type of shoes and insoles needed to help my feel pain. I appreciated the foot scan and the person explaining things about my feet. Great service.

Report a concern   June 8, 2023 — Rated 10 out of 10 by D.H. Fleet Feet
What do you like about our products and services?

Customer service Good selection of shoes and clothing.

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.C. Fleet Feet
What do you like about our products and services?

Jason took his time with us and made sure we found sneakers that were good for our feet

Report a concern   June 8, 2023 — Rated 10 out of 10 by K.C. Fleet Feet
What do you like about our products and services?

My sales associate, Brian, at the Victor location was very helpful in assisting me with picking out a new pair of running shoes. He allowed me to try on a couple pairs of shoes to make sure I found the right pair. I'm very happy with the service at Fleet Feet in Victor. Thank you!

Report a concern   June 8, 2023 — Rated 10 out of 10 by T.L. Fleet Feet
What do you like about our products and services?

Great customer service.

Report a concern   June 8, 2023 — Rated 10 out of 10 by L.M. Fleet Feet
What do you like about our products and services?

Very helpful staff. I like that they can measure my feet and look up my record of what I've bought before in what size (I wear a different in different shoes). I also like the range of brands that you carry. Oh, did I mention that the staff are teriffic?

Report a concern   June 8, 2023 — Rated 10 out of 10 by C.G. Fleet Feet
What do you like about our products and services?

Sales lady was very helpful. My shoes are very comfortable and stable.

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.L. Fleet Feet
What do you like about our products and services?

My rep did a great job - found great shoes - understand more about my feet and walking pattern. Thanks!

Report a concern   June 8, 2023 — Rated 10 out of 10 by Karen Sedlecky Fleet Feet
What do you like about our products and services?

I liked the personal process and learned a lot about my feet and the way I walk. With this knowledge, I felt that I got a better fit with the shoes, and it provided me with the knowledge to try and correct some issues. Griffin provided excellent service as my sales assistant. He was patient and explained the entire process of my results in terms that I could understand. He provided me with three choices of shoes that would fit my needs in various degrees of support, and it was up to me to decide what felt best. Since coming home, I have been using the shoes for my daily exercise, and I can tell a huge difference in comparison to what I had before seeking the help of Fleet/Feet. I highly recommend their quality of shoes, as well as their service.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Y.P. Fleet Feet
What do you like about our products and services?

The quality and service they give us at the store

Report a concern   June 8, 2023 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

Jack was friendly and new his product.
Very professional and easy to recommend.

Report a concern   June 8, 2023 — Rated 10 out of 10 by C.Y. Fleet Feet
What do you like about our products and services?

Staff was very knowledgeble

Report a concern   June 8, 2023 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

Most important is a knowledgeable sales representative that knows the brands. Second is the ability to fit the customer. ... and the honest advice not driven by a profit motive.

Report a concern   June 8, 2023 — Rated 10 out of 10 by A.D. Fleet Feet
What do you like about our products and services?

Friendly and informative. Great foot measuring equipment. Top name shoe products.

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.N. Fleet Feet
What do you like about our products and services?

Personal service and foot measurements and stride mapping

Report a concern   June 8, 2023 — Rated 10 out of 10 by Chuck Monan Fleet Feet
What do you like about our products and services?

Personal touch

Report a concern   June 8, 2023 — Rated 10 out of 10 by Michelle Gonzalez Fleet Feet
What do you like about our products and services?

Love going to this store !
They definitely take they time to take care of you and the customer service is wonderful. I recommend this store to everyone!

Report a concern   June 8, 2023 — Rated 9 out of 10 by Chiji Anunike Fleet Feet
What do you like about our products and services?

The environment , product variation and perfect fitting

Report a concern   June 8, 2023 — Rated 10 out of 10 by Jill Williams Fleet Feet
What do you like about our products and services?

Great service-friendly and knowledgeable

Report a concern   June 8, 2023 — Rated 10 out of 10 by Lavaughn Socia Fleet Feet
What do you like about our products and services?

The attention to detail on what shoes is best for my feet and gait when running is what every runner needs!

Report a concern   June 8, 2023 — Rated 10 out of 10 by Y.P. Fleet Feet Sarasota
What do you like about our products and services?

Nice customer service

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

Every salesperson I've worked with has been extremely knowledgeable about the products and works hard to fit me in the correct shoe.

Report a concern   June 8, 2023 — Rated 10 out of 10 by V.G. Fleet Feet
What do you like about our products and services?

The gentlemen did a great job helping me pick out a shoe based on the assessment.

Report a concern   June 8, 2023 — Rated 10 out of 10 by D.C. Fleet Feet
What do you like about our products and services?

I appreciate that I could get shoes fitted to my feet. I think the quality of the shoes available at fleet feet is superior.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Yvonne Bigham Fleet Feet
What do you like about our products and services?

I really appreciate having a professional help me with the fit of my shoes and making great recommendations.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Chuck Dreessen Fleet Feet
What do you like about our products and services?

The associates are very knowledgeable, friendly, and energetic! They had a lot of people in the store when I was there and they gave everyone the attention they needed. Then they would go to the next person in line. They greeted you with a smile when you entered the store and asked for your name to put on the list so they would serve customers in order.

Report a concern   June 8, 2023 — Rated 10 out of 10 by M.R. Fleet Feet
What do you like about our products and services?

Customer service is very efficient. Staff are knowledgeable and friendly. I love the shoe selection.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Norm Zakrzewski Fleet Feet
What do you like about our products and services?

n
Good staff. very knowledgeable, Good advice about sneakers and what sports to play and not to play.

Report a concern   June 8, 2023 — Rated 10 out of 10 by K.T. Fleet Feet
What do you like about our products and services?

The service was fantastic- Amy took the time to get to know me and what I was looking for. I was in a time crunch and she still made me feel valued. I feel I got everything I needed- and more- and cannot thank Amy enough for her help!


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