based on 6976 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate I worked with was extremely knowledgeable. I left with the best pair of shoes for me.
Amazing Customer Services
The attention to detail and quality of your products
Enjoyed the customer service and choices available to me...and am happy with what I went with.
Excellent sales force
Friendly, knowledgeable staff
I love the attention I receive at your stores
I do not usually go to the des Peres store but I was in the area
So I decided to shop there
Service was excellent and I bought a pair of shoes
The associate that assisted me seemed genuinely interested in making sure I received the absolute best running shoe and inserts for my needs.
I learned so much about my foot and ankle and could not be happier with the shoes I got or the great service
Great service every time! Love that they take the time to find you what you need.
Amazing customer service
I loved the service. Everyone was helpful and very knowledgeable. I myself learned a few things also. I would recommend everyone with feet should check Fleet Feet out! Thank You for the amazing service.
Esther Rickert
Wood River, NE
The sales person told my inserts would be 50.00 and then I paid for them the inserts were priced at 65.00. That was wrong to do that and He had already cut them and inserted them. When I called that to his attention didn’t even say nothing!
Your service and products are top notch!
Great customer service. Called and inquired about a pair of shoes and they told me they were there. Came in a few hours later to pick them up and they remembered us calling and they were there as advertised!
I’d like to say the service was top notch and the digital scans of my feet were impressive. I’d highly recommend going as I was recommended to go from a friend.
Everyone is very nice to the customers. They talk to you like they know from always 😊They are very friendly.
You guys always have my shoes and the service is always amazing!
Staff member was very knowledgeable, pleasant and helpful. Several options to choose from.
I just moved to Des Moines and this was my first visit. The staff was very helpful and friendly and the prices were good. I'll be back!
Personable and knowledgeable assistance.
Knowledgeable staff that run, good shoes, inserts, and socks, I can run outside the store to try them out, and there is a replacement guarantee. Also Fleet Feet hosts Galloway runs.
Your products can be a bit pricey but they make up for it for being pure quality. I'd say money well spent
Attentive service. Good options but no pressure.
I am just starting my "running" journey and it was my first time being fitted for shoes. I appreciate the depth of the process, and Nikki was incredibly friendly, patient and knowledgeable. Fantastic customer service! I feel like I am part of the running community now!
Friendly, helpful, but not pushy.
The young lady that worked with me to find the type of shoes I needed was very knowledgeable of all the brands. She was also pleasant and understanding of the problems I was having with my feet.
The young man that helped me was very knowledgeable and personable. Wasn't the "pushy" salesperson. Your store Carrie's great products.
I like that the people who fit the shoes are very knowledgeable and informative about their products and best uses. I’ve always been happy with my shoes bought there.
Did a great job evaluating my feet. I needed a lift in my shoe and they recommended an insert that worked out great. It elevated my left leg enough to relieve the pressure on my sciatic nerve. Thank you for a great job!
Great products! Knowledgeable staff!