Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 8.8 out of 10 based on 2318 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2026 — Rated 10 out of 10 by E.G. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

very nice place, and very friendly staff and very well run

Report a concern   August 31, 2026 — Rated 10 out of 10 by D.P. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Great staff, clean environment and available machines

Report a concern   August 31, 2026 — Rated 10 out of 10 by E.P. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Love the small, down to earth vibe. Yoga and swimming are fantastic

Report a concern   August 31, 2026 — Rated 10 out of 10 by J.T. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The people and instructors are wonderful. The facility is clean. Classes are abundant.

Report a concern   August 31, 2026 — Rated 5 out of 10 by L.C. Lakewood-Trumbull YMCA Membership
What could we do to improve?

I would love to see improvements to the spin program and equipment. Several of the bikes are not fully functioning, particularly the monitors, and upgrading the bikes—or creating a dedicated spin room with newer equipment—would make a big difference. I’d also like to see more spin classes and additional instructors. A “Weights & Wheels” class, like the one offered at the Westport YMCA, would be a great addition, combining strength training with cycling.

I also feel the monthly membership fee is high relative to the quality and condition of some of the exercise equipment and facilities. The mats are showing significant wear, the resistance bands are often dirty, and the exercise room floor frequently feels gritty. It would also be helpful to have more consistent cleaning of equipment between classes, although members should certainly do their part by wiping equipment down after use.

Overall, I really value the YMCA and the fitness programs, but I think investing in the equipment, cleanliness, and variety of classes would make the membership feel more worthwhile.

Report a concern   August 31, 2026 — Rated 10 out of 10 by S.R. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Staff is helpful and friendly.

Report a concern   August 31, 2026 — Rated 10 out of 10 by L.A. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The atmosphere, the 2 pools

Report a concern   August 28, 2026 — Rated 10 out of 10 by R.A. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Best customer service

Report a concern   August 28, 2026 — Rated 10 out of 10 by B.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Everything

Report a concern   August 28, 2026 — Rated 10 out of 10 by T.V. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Very crab. Friendly welcome staff- great programs for senior clients

Report a concern   August 28, 2026 — Rated 5 out of 10 by A.T. Soundview Famly YMCA Membership
What could we do to improve?

THE LACK OF COMPASSION FOR A SENIOR CITIZEN IS UNUSUALLY HIGH LUCKILY NOT ALLOWING SILVER SNEAKERS TO PAY FOR THEIR MEMBERSHIP WHICH IS THE MOST DOMINANT INSURANCE AVAILABLE TO SENIOR CITIZENS. I CAN AFFORD A FAMILY MEMBERSHIP. I KNOW A LOT OF PEOPLE THERE FIND IT DIFFICULT TO BE PAYING CLOSE TO $100 A MONTH FOR A MAN AND WIFE SENIOR CITIZEN I DO NOT RECOMMEND THE SOMEVIEW YMCA TO ANYONE ,BUT IF IF ASKED I TELL THEM I ENJOY THE FACILITY IT'S CLEAN AND VERY FUNCTIONAL IT'S THEIR BUSINESS PRACTICE THAT I AM NOT FOND OF.

Report a concern   August 28, 2026 — Rated 9 out of 10 by E.O. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I like the variety of classes + the gym

Report a concern   August 27, 2026 — Rated 10 out of 10 by S.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Facilities are good

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.T. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great instructors! Clean and bright facility.

Report a concern   August 27, 2026 — Rated 10 out of 10 by P.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

I love the instructors and my classmates. We have become like family. The classes are fun and beneficial.

Report a concern   August 27, 2026 — Rated 10 out of 10 by C.G. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The machines in the exercise center allow an older person to maintain arrm, core, and leg strength- even during winter. Cardio machines as well, but my preference is walking, even in the cold.

Report a concern   August 27, 2026 — Rated 8 out of 10 by E.H. Soundview Famly YMCA Membership
What could we do to improve?

The woman’s showers are not the best. Probably not your fault but water collects in area outside showers and it’s gross to walk through.

Also, police the lap pool so people take showers before getting in the pool and also, non lap swimmers should not be allowed. They hog the lanes and you can’t split with them since they are treading water all over the place

Report a concern   August 27, 2026 — Rated 7 out of 10 by W.B. Fairfield YMCA Membership
What could we do to improve?

There is not enough equipment for the planned classes. There are 2 kettle bells downstairs. When we use them most people in the class swing a dumbbell. We should have a class set in weights people use (10-20 lbs). Likewise there are 4 steps down there and they occasionally disappear because there aren't enough steps in the upstairs room. Many times 4 is not enough and people do a step routine on the floor. Likewise bosus and bands and tubes (upstairs) It is frustrating. It seems like there should be communication with instructors about equipment needs.

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Classes are fun people are friendly and helpful.

Report a concern   August 27, 2026 — Rated 6 out of 10 by M.S.M. Fairfield YMCA Membership
What could we do to improve?

Have more flexible pool time for adults only

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.D. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The staff is very helpful and friendly. Always smiling.

Report a concern   August 26, 2026 — Rated 10 out of 10 by M.H. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Community

Report a concern   August 26, 2026 — Rated 10 out of 10 by A.C. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Classes, resources of the Y, helpful staff, friendly people.

Report a concern   August 26, 2026 — Rated 10 out of 10 by M.A.M. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

the Y is like a second family for me.

Report a concern   August 26, 2026 — Rated 10 out of 10 by J.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Excellent keep up good work Everything is always clean desk very kind knowledgeable always helpful

Report a concern   August 26, 2026 — Rated 9 out of 10 by N.D. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

There is a guy who usually wears black jeans and a t-shirt to the gym upstairs. He is very nice but doesn't seem dressed appropriately for the gym. He smells REALLY BAD

Report a concern   August 26, 2026 — Rated 10 out of 10 by G.L. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

I like going to exercise at the gym. Nice atmosphere, friendly folks. Lots of different mechanics to work at. Weights, aerobics, swimming. Great for family's. I love there is music at this YMCA which I enjoy.

Report a concern   August 25, 2026 — Rated 10 out of 10 by J.T. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The Gym on the second floor

Report a concern   August 25, 2026 — Rated 10 out of 10 by A.M.B. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The personnel make you very welcome
The classes are varied and cater to everyone's needs. Tge facility is clean and maintained.

Report a concern   August 25, 2026 — Rated 8 out of 10 by C.B. Soundview Famly YMCA Membership
What could we do to improve?

I really need a sauna for the membership to work for me. After sitting in the sauna, my workout is so much more productive! I do love the pool though so it's quite likely I'll reinstate my membership in the late spring before summer camp.


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