based on 1196 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The building, especially the rooms where exercise classes are held, is in serious need of a refresh, like painting, and the classes need new and better equipment. A better variety of exercise classes is needed as well with different instructors. And people need to sign up for classes online not in a paper notebook!
Friendly atmosphere
When people come out of the pool into the hallway, there needs to be a much larger mat so people do not slip and fall. The ladies room floor is a lawsuit waiting to happen.
Better facilities. Cleaner. Less expensive.
Plan more activity for us seniors. Another zumba gold class
Great facility and staff!!
The variety of classes and times that they are offered.
10 new exercise mats for the gym!
I attended my first water aerobics classes last week and had a wonderful experience. The women at the front desk was welcoming and helpful, as were the other women in the class, and the isntructor! Oh and the lifeguards, too.
I can't wait to go back. See you next Wednesday morning : )
Beautiful facility. Friendly staff. Variety of programs.
friendly
courteous
professional
Very friendly, the house customer service person. It was very welcoming there. How definitely we refer this y m c a to a family member. Great job
We love the Milford ymca!
The staff is welcoming and professional.
Nice low stress environment. Facility keeps climate at good temperatures.
Very friendly staff and patrons.
Good class offerings
Nowhere near enough adult swim and the laps are really pretty tight together.. Very hard to even share a Lane and lap swimming. Not enough supervision in the gym area. A lot of the equipment is dated and dirty like the yoga mats. The help are very pleasant, but not highly trained.
Friendliness of staff, variety of classes and cleanliness of building
Clean, comfortable, equipment is immediately repaired or replaced, and great employee staff.
The friends I have made and the classes offered for wellness.
Would be nice if the schedule was a bit more "constant" and not always changing.
Scheduling. Once again, the pool schedule looks to be difficult for those with day jobs to get a decent amount of swimming in after work. This week (9/8-9/11) there is barely an hour available on any given day after 7pm with a couple of lanes open...there needs to be more time, and more lanes open. Mornings are brutal, it's vey difficult to get a lane then too, so this leaves only the evenings for the working folks. More lanes need to open and for longer periods of time.
Very good atmosphere, friendly staff, good equipment and it's reasonably priced for everything it offers.
Please pave the parking area. Give us a timeline for when the reconstruction will happen. I have seen other Ys, and they are much better equipped and kept. I love the community and convenience and would like to keep coming!
Friendly staff, people clean
It’s very close to my home, good parking, and I know it’s going to be updated soon. Staff is friendly. Love seeing the little ones at the different programs. Still family friendly.
To expensive
Evening aqua exercise classes that are free
The Y is super expensive and while the equipment has been recently upgraded, it’s still very pricey overall.
Friendly staff, great facilities, overall great members and always a friendly interaction with new faces!