based on 488 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
pool and fitness center and staff
Perfect staff answer question fast really a great atmosphere love the workouts in the pool and all the other programs and classes they have
Great variety of classes
Clean, safe place to work out.
Friendly atmosphere!
The wholesome, family-friendly atmosphere (unlike the “singles scene” of most gyms). The fabulous swimming pools. It’s quiet and restful. No music blaring over loudspeakers. Excellent personal trainers, esp. Jessica D. That you can put your membership on hold for three months. It’s sliding scale fees and bi-annual free membership drives.
I receive these e-mailed survey requests regularly, but not e-mailed notifications of when parts of the facility are temporarily closed. For example, earlier this week, I was disappointed that the wellness (fitness?) center was closed, when I arrived on Monday to work out, and had to return home. Yes, I know that the info is probably on the app, which I don't use, but there's no reason why we can't receive closure e-mails, if we're receiving these survey e-mails.
location- the class that I need instructors good.
The Y is a very clean facility and the staff is friendly and helpful.
I love the pool and the aqua fit classes.
Classes, camaraderie, instructors, Fitness Center, hours open, community events.
Excellent gym, classes & pickleball. Very clean facility ,
The classes in the competition pool, and the wonderful teachers!!
Good people, well equipped gym
I enjoy the swimming classes and access to the pool. Also I have to he option to use the gym before or after using the pool.
More exercise classes with some new instructors. Loved Kelsey who subbed several times at the Fairfield Y.
More choices of classes before noon
The staff are very accommodating. Overall it’s been great experience.
friendly knowledgeable staff front desk ,,,,,, Robyns class balance,,,,stabilizing
It’s not over crowded and people who work there are super friendly
Friendly staff and convenience
More updated modern equipment
Friendly staff, great facilities, overall great members and always a friendly interaction with new faces!
The building, especially the rooms where exercise classes are held, is in serious need of a refresh, like painting, and the classes need new and better equipment. A better variety of exercise classes is needed as well with different instructors. And people need to sign up for classes online not in a paper notebook!
Friendly atmosphere
When people come out of the pool into the hallway, there needs to be a much larger mat so people do not slip and fall. The ladies room floor is a lawsuit waiting to happen.
Better facilities. Cleaner. Less expensive.
Plan more activity for us seniors. Another zumba gold class
Great facility and staff!!
The variety of classes and times that they are offered.
10 new exercise mats for the gym!
I attended my first water aerobics classes last week and had a wonderful experience. The women at the front desk was welcoming and helpful, as were the other women in the class, and the isntructor! Oh and the lifeguards, too.
I can't wait to go back. See you next Wednesday morning : )
Please purchase hand weights in 6lb and 7 lb. It ggoes from 5 ilbs to 8lbs in the large room. I have asked before.