based on 2318 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff and instructors are wonderful. They are very personable, helpful and just great.
the ymca community
There is a sense of community that’s fostered by staff at the Y, something that doesn’t exist at other facilities.
Free membership for seniors
Parking is a mess making each arrival a major annoyance.
Found some good group classes and instructors I like. Challenging and inspiring
Friendly staff, great programs, and cleanness of the facility
Enjoy the exercise classes I attend.
All the Active Older Adult classes, particularly the "Balance and Stretch" and the "Cardio" classes, and a room big enough to accommodate the movement required, and the reservation system. Also the beautiful pool.
Beautiful facilities, clean variety of activities for adults
Johanna is an excellent yoga teacher. The gym is clean and well equipped. The front desk staff are friendly and helpful.
Staff is great, instructors are fabulous and members are very supportive.
Nothing you could do. Some people in the classes are very possessive of their “spot” and will ask me to move even if I was there before they arrived. Hard to find a spot in a crowded class like Zumba.
On multiple occasions I have encounter not nice people at the front desk when checking in.
The person I have encounter a number of times is grumpy, doesn't say good morning or hello (just stares) and is short tempered with kids and adults when asking simple questions. Such a bummer in a family orientated neighborhood.
Everything
We LOVE the staff-all of them!!
Great atmosphere, friendly and courteous staff
Staff is wonderful and the facilities are clean.
the friendly staff and members
Longer hours on weekends
Excellent classes for seniors
We highly recommend the Woodruff YMCA. The staff is great they are friendly and very helpful. The facility is clean and offers such a variety of things to do. The fee is very reasonable for all that is offered. Our favorite is the pool, you have the option to swim laps, take a water fitness class, get resistants by walking inside the pool, or just simply stretching in the water is good activity. We have met very nice people since joining and find we look forward to going to our activities.
Clean facility
Wonderful staff
Lots of choices for group exercises
Gym machine survey for new equipment
The exercise classes
Diverse exercise workouts, pickleball and social engagement
Friendly and supportive, clean and well-organized!
Everything
Membership for retired seniors is very high and in the summer it is very difficult to be able to use the “warm” pool for water exercises and PT due to the summer camp. There should be a way to at least reduce membership fee for summer or even pause it until school starts up again.
The various fitness classes are terrific and it is great to have TaiChi as well!
The gym is also very good. Maybe have a reminder sign or a paper to use to remember the initial instructions about machines & how to use them properly.
clean friendly and family oriented
thank you