Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 9.3 out of 10 based on 1926 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2026 — Rated 10 out of 10 by A.C. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The women’s locker room and showers allow for some privacy; they are in good shape. The pools are amazing! The temperature of the pools is comfortable. The size of the pool allows for many things to occur at once. I also have enjoyed the exercise classes. The instructors are good and friendly. Most gyms I feel out of place, I am comfortable at the Y. I’m not a gym buff kinda person, it allows me to work out too. The staff are friendly and helpful.

Report a concern   October 16, 2026 — Rated 5 out of 10 by E.N. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Having fitness only membership that costs less for parents whose kids have grown up but they have become accustomed to using the facility and don't want to move over to the bigger gyms that cost less. I love my YMCA and when my kids are home from college, they utilize the fitness center because it is a place that is home to them but the expense is extremely high in comparison to other gyms.

Report a concern   October 15, 2026 — Rated 10 out of 10 by H.B. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

I enjoy the water exercises and the group The staff is very friendly and always very helpful when I need some information.

Report a concern   October 15, 2026 — Rated 3 out of 10 by M.L. Lakewood-Trumbull YMCA Membership
What could we do to improve?

All yoga on Mondays and Fridays mornings. Only 1 young mom class at 9 on Monday and all three good classes are at the same time on Friday. There should be a group class offered at 11am everyday. Tues - Fri. No 11am class for moms age 35-45 group. They keep adding classes at 7pm with no childcare but don’t improve the schedule for mornings.

Report a concern   October 15, 2026 — Rated 10 out of 10 by R.H. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

friendly and efficient staff at the front desk,classes and exercise areas

Report a concern   October 15, 2026 — Rated 10 out of 10 by V.P. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

all stuff is friendly and helpfull and I like all my classes. Good job!!!

Report a concern   October 15, 2026 — Rated 1 out of 10 by K.P. Soundview Famly YMCA Membership
What could we do to improve?

Lower the price. Offer more classes, including a hip hop dance class. That is the most popular thing right now that people are trying to learn online. A class would be great and offer it more than 1 time a week. More daytime classes would be great too.

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.C. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

Great pool and exercise machines. Friendly and always willing to help staff.

Report a concern   October 14, 2026 — Rated 6 out of 10 by V.C. Soundview Famly YMCA Membership
What could we do to improve?

Open the doors at 5:15 am
More and Much Smaller group fitness classes
Earlier group fitness classes starting at 6:00 and 7:00 am
Pilates classes

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

I have been a member for a few years and honestly I love it. Very friendly people and Classes are not overcrowded. Highly recommend.
First name removed ☘️

Report a concern   October 14, 2026 — Rated 9 out of 10 by J.C. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

staff
schedules
people generally respectful of others

Report a concern   October 14, 2026 — Rated 5 out of 10 by D.L. Fairfield YMCA Membership
What could we do to improve?

Pay more attention to member safety.

Report a concern   October 14, 2026 — Rated 10 out of 10 by K.L. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Excellent facility for everyone, clean friendly and safe. Thank you.

Report a concern   October 14, 2026 — Rated 10 out of 10 by M.M. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The staff is super and the classes offered are great. Members are nice as well.

Report a concern   October 14, 2026 — Rated 0 out of 10 by L.N. Soundview Famly YMCA Membership
What could we do to improve?

You made it very inconvenience for members to juggle around their schedules. During the summer, you had those campers in the pool during the time when we usually had our classes. You pushed our classes to later in the day but we could not come since we had gone the same time during school year. Yet we still have to pay our membership fee. We understand it's all about finances but you need to be fair with members like us who had been your members all year long.

Report a concern   October 14, 2026 — Rated 5 out of 10 by J.P. Woodruff Family YMCA Membership
What could we do to improve?

Machines could use bluetooth or plug ins to hear TVs. Facility could stay open later than 4pm on Sundays. More yoga classes during the day (surrender yin or restorative).

Report a concern   October 13, 2026 — Rated 8 out of 10 by M.M. Woodruff Family YMCA Membership
What could we do to improve?

Many of the timers on the weight machines don’t work as well as some of the options on the stationary bikes.

Report a concern   October 13, 2026 — Rated 10 out of 10 by B.B. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

I visit the YMCA 3-4 times weekly.
The fitness facility is very clean including the weights and equipment. The members have access to the 2nd floor “all purpose room” to work on their individual routines.

The staff is friendly and helpful. I work out weekly with Jenn Fleischer who has developed a program of pickleball drills which has improved my game.

The pool with the glass enclosure and retractable roof contributes to the swimming experience.

Report a concern   October 13, 2026 — Rated 10 out of 10 by E.D. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

pool availability
friendliness of staff
quality of teachers

Report a concern   October 13, 2026 — Rated 10 out of 10 by P.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Everyone from top to bottom of the entire process is the best! Love love love the Y

Report a concern   October 12, 2026 — Rated 10 out of 10 by S.D. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Variety and timing of classes.

Report a concern   October 12, 2026 — Rated 10 out of 10 by A.P. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

All staff are courteous and kind. Child watch staff are the best!

Report a concern   October 12, 2026 — Rated 0 out of 10 by J.O.H. Stratford YMCA Membership
What could we do to improve?

Old facility. Run down.

Report a concern   October 12, 2026 — Rated 10 out of 10 by I.D. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The receptionist was spectacular! Kind and patient

Report a concern   October 12, 2026 — Rated 10 out of 10 by M.F. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The pool is such a beautiful well maintained pool!

Report a concern   October 12, 2026 — Rated 10 out of 10 by A.C. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Very friendly staff and they have everything you need

Report a concern   October 12, 2026 — Rated 9 out of 10 by M.W. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Clean equipment, access to weights, machines and locker room at all times.

Report a concern   October 12, 2026 — Rated 10 out of 10 by E.H. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Trainers and exercise programs excellent clean and pleasant facilities. Staff helpful and courteous.love going there to take yoga and TRX just enjoying my exercise program. EH

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.C. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Pool classes are great

Report a concern   October 12, 2026 — Rated 10 out of 10 by S.H. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Everything from the moment you step in one is greeted with a friendly and welcoming “hello”, “good morning/afternoon”, making one feel as belonging. In the halls you are given a smile by the staff encountered. Classes are a blast and super enjoyable.


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