based on 2318 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
pleasant people
Fun classes, great instructors, everything is so clean
My family loves to spend time in the pool and gym.
My daughter always want us to take her to ymca.It was her favorite place during her summer vacation. The membership is really worth.The staff is very nice and helpful too.
Wonderful people in the classes and some very good instructors.
The convenience of the location from where we live. Also, there’s a great staff and instructors.
Great team atmosphere
Water aerobics classes, especially with Sheila in shallow pool and Jill in deep pool.
The YMCA needs upgrades and a better parking system during summer camp.
Very friendly staff who know your name before you sign in. Good variety of classes offered.
Better and more classes - would love the interval training class to happen in the AM, yoga at 9:30 or 10 instead of all at 8am. Would like more classes to be 45 min instead of 60. More hours for child watch- like on weekends
The staff is wonderful, helpful and knowledgeable. The classes I take are very good and the types of classes offered have a good variety and the class times are good for many different schedules. Also, the facility is always kept clean.
The instructors and the classes
The Television’s have not been working for over 6 weeks. The management can’t seem to resolve this problem. They need to prioritize this issue. Very disappointing.
Clean, bright property, good open swim hours (we come from Stratford because theirs are more limited)
I like the water aerobics classes that I attend.
My child has had a great time at camp this summer. The staff have been amazing.
The staff are all so friendly and nice. The other members are also very nice and friendly
Fix the WiFi!!
I am able to bring my family. There are also fitness groups that I enjoy like cardio, zumba and bicycle.
Great value. Freedom to make my own choices without pressure. I love the amount of work out classes- I wish more were at night/ evening. I do wish the pool was a little warmer though- it's the one thing that really makes it hard to spend time there with the kids at night. I like that there are family changing rooms and the facilities always feel clean. I love our indoor climbing gym for kids.
It is very clean, The staff is friendly and helpful. I love all the new friends I have made!
I strongly believe the fairfield YMCA building should be rebuilt and made bigger to accommodate more swimming demand and general facilities demand. There is a lot of unused space in the front of the building. The pool needs to be twice as big and there should be family friendly areas (both indoor and outdoor) similar to the Westport YMCA offerings. This should include a splash pad, outdoor pool, indoor or outdoor pickleball, etc.
Cleanliness
Crowds in locker rooms
More over sight in weight room
Bathroom availability outside locker room
Friendly atmosphere and staff. Water classes are entertaining and it’s a workout.
Excellent classes, amazing instructors and a clean and welcoming facility. There is always a feeling of inclusion no matter age, race, culture or ability. It is a very special and welcome space to have in our lives among the challenges the country and world are facing.
The pool is clean and well run.
That's the only thing I use!
Ron
Love the instructors and the people. It’s a family atmosphere
Friendly, professional & offer a variety of healthy activities
Comp pool separate from water exercise class pool
People are friendly. Facilities are clean and not too crowded. Makes for an ideal place to meet your goals.