based on 488 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff very friendly. Good parking.
Good pool hours. Claire is the best by far !!!!
You can be quicker with fixing Suit Mate spinner, and I would like a full head of hair.....
Life guards are also the best !!!!
thanks mucho !! Name removed
Love the pools. Staff are friendly. Loved adult advanced swimming lessons - bring those back, please!
I think Is very help full for my Health it is so great that my insurance pays for it
Classes are great! Instructors are competent and caring. Staff is phenomenal
Clean, good equipment and easy parking.
The staff is very polite and professional.
The Y has free weight, cable and exercise machines as well numerous treadmill, eliptical and bicycle machines.
The pool is well kept as well as the outdoor playgrounds.
Thank you!
Great staff!!
it is very welcoming, varied programs. also very nice that my insurance will cover most all of the programs!
Friendly, helpful staff, the most beautiful pool in Connecticut, really nice upstairs gym, which I use all the time. What’s not to like?
Clean, friendly, all good.
Pleasant staff and very clean facility.
The employees are very pleasant and helpful. There are many different classes to take and machines to use. The building is kept very clean.
Equipment in weight room could do with some maintenance, locker room has some lockers that don’t lock, locker room has odor from insufficient air flow, the heated pool looks like it might need cleaning (noticed it is not as blue as the competition pool raising concerns about cleanliness of the water).
I love the water aerobics classes! Emily is awesome!
Great variety of classes and instructors are the best!
The trainer, Robin. The variety of equipment. Cleanliness.
Staff
Good equipment
Be more welcoming. The people at the front seem as if they could care less.
sense of community
Clean, convenient, close to home.
More important, staff is friendly.
We love the classes. The staff are so nice. The facility is clean and inviting. I love the community feeling seeing all ages and body types. I can’t recommend it enough to people!
I love the welcoming and non-judgmental atmosphere of the Y. Specifically, I love the fitness classes, I’ve met some great people over the years.
The PEOPLE
Very welcoming!
lower the tvs so you dont have to strain your neck
Very friendly staff and members; great variety and quality of classes; gorgeous swimming pool.
The Y is a perfect place to meet people. Staff is friendly and helpful. It is kept very clean. Love the pool
I appreciate the friendly staff and the happy environment at the Fairfield YMCA. And I love seeing and hearing the nursery school children as I enter the building!
The gym is large, very clean, and never crowded, with well maintained equipment.
The schedule of group fitness classes is varied and offered at convenient hours throughout the week.
I also appreciate that the Y provides an important role in the community and my dues contribute to the mission of the Y.
Improve customer service. It is terrible.
Need child watch at longer time frame in evening and more activities for the teens