based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very easy to order and liked selection - photo
quality was good as well
US MAIL placed photos in mail box and bent them. Packages not secure
1. A lot of the pictures taken that I received in my proofs were of the girl behind me, not me(!). She does happen to be a friend but not someone I'm spending a lot of money on pictures on.
2. It would be great if there were some more build your own packages available. I got a smaller one and it was still far more than I needed, but I needed the ability to pick different images at different sizes. and as a grown up, i don't find that I need wallet sized pictures much anymore (I'm 50). COSTLY UNNECESSARY EXTRAS
3. Might want to consider a different shipping company, or package your pictures in a weatherproof package. On a rainy (off and on) day, the shipping company left my pictures outside on my front porch, where there is no roof. Thankfully, it was not actively raining in the moments that the package was still out there, but I don't know how long-- and while the pictures weren't ruined yet, the edges of some were starting to curl. I sent an email about this and have not heard back.
The stuff is way too expensive
The pictures are very nice
The color of the picture looks awesome. We also liked the variety of selections to pick & choose as well. Thank you for making the students a great memories at their college!
The photos were wonderful, but the gentleman taking my pre-ceremony photos at camera 1 could not have been more rude. He barked orders, snapped in an ugly tone of voice if I did not do something fast enough, and was very rude and abrasive. I believe that this needs to be addressed, and I hope that this complaint does not go unnoticed.
The quality is wonderful! Every thing I brought was wonderful!
I would have liked to have had the photographer take two or three photos at the stage rather than 1. There was no option for a better photo or one with my eyes open because he only took one. I watched him with other people. He only took one. Photos are digital- it’s not cheaper to take less. It’s also free to say things like, “your tassel is a bit wonky” or “the Jayhawk isn’t facing forward on your tassel.” But nobody ever told me either of those things and both would’ve really made my photos better.
Very quick turnaround
I couldn’t believe the shots they were able to get of me! I couldn’t love them more
The service was very good! Pictures came out very nice as well. I ordered double picture frame. The information provided on the website was not clear. It didn’t mention what size of picture the frame holds.
Pic is great and delivery was very fast.
The variety of pictures was great!
The pictures do not look like the actual graduates. Nothing can be done to correct it.
Clear and beautiful
They were sent in a fast fashion. We had quite a few to
great pictures! awesome shots that really captured the moments
great photography
It was quick and easy
obscenely expensive
It was very easy, and the picture arrived very quickly.
photo quality is very bad. I paid $100 for photos that aren't even 1mb of size. Disappointed!
10 is the number I meant!! Great job
Very fast & affordable
Mississippi was spelled incorrectly on my pictures and I emailed the mistake,but nobody reached out to me.
Cost is really expensive for pics
Great service, easy to order, came very quickly. I ordered a bunch of the 5x7 size. I’m very happy with the way they turned out.
Oh my goodness, perfection on photos
FAST FAST delivery
Thank you so much for make this day special, with great photos
The AI being able to identify each person by facial recognition.