based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality
I have not received the photos as of yet
I ordered a magnet and it looks terrible. The coloring is off and it’s hard to see. It was definitely not worth the overpriced amount I paid for it. The 5x7 I got looked alright though.
Photos came super quickly and they look really nice so I have no complaints.
I liked the quality of the photos and that the process to get my photos was very convenient.
Wish the print could be 11x14 instead of 10x14. Difficult to frame.
Reminders to order.... thank you!!!
Easy to view and pictures are very clear and good
Beautiful
The link to my photos expired and I tried to send an email to get the link working again but never got a response so I had to buy them again before they were deleted.
The photos were horrible quality.
The order came lightning fast.
Did not get the pictures I paid for and no idea how to follow up or find out what happened
The product looks amazing! the service was great!
Whoever cut the photos did a poor job cutting them. Part of the photo was cut off. Also part of the cap at the top was cut off.
My pictures were horrible, My eyes were closed in almost every picture. The set up was a mess and completely disorganized. Ceremony was extremely too long the graduations need to be separated.
I only had two photos, you just cropped one of them and made it the “3rd” so it was super expensive for two photos.
Everything was delivered on time perfectly. I really appreciate the effort you put into making every photo momentous. Thank you!
It was easy and fast process.
Ordering the products was so easy and user friendly. Also, customer service was phenomenal, each and every time I called(quite a few times😊 The staff was helpful, friendly and very competent. The patience that was shown also made my shopping experience the best. Your team deserves recognition in some form or fashion. THANK YOU!!!
My photos were horrible Quality, blurry with blue marks on my face
Good communication. Arrived as promised.
I ordered an 8×10 graduation portrait and the picture wasn't centered correctly. The picture was enlarged in which it chopped off the top of my cap.
Better quality pictures
Quality pictures
Stupidly high prices for digital downloads of photos. They're not even that high quality.
The pictures look really great and I love the magnets. I should have ordered more magnets apparently. Those were a big hit!
It was super easy to order online and the shipping was fast. I was very satisfied with the quality of the pictures.
I don't like the picture qualities,
Well organized