based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Looked great and quick delivery
The prices of the photos. Absurdly high in this economy.
The website is not intuitive or easy to use
I appreciate that the photos are clear and vibrant.
Professionalism
It was easy to order, fast to arrive and good quality
The quality of the pictures were nice.
The Grad Team was not only efficient and a master behind the camera but also a true professional. They maintained a friendly and approachable demeanor and made me feel at ease throughout my College Senior Day photo shoot and on Commencement Graduation Day. The photos met my expectations. I highly recommend them!”
Customer service is excellent, representatives were understanding when they learned the mail carrier folded my pictures. Within a couple of days they send me a new order, this time with a more a sturdier env
The 16x20 photo that I ordered and paid $155 is blurry! Can you replace it?
Prices are too high. Feet are cut off.
Quality, process and prices
I like the quality of the product. Nice!
Stop sending me so many emails.
Your prices are too high.
Your slate was from China.
Very good picture and quality
Very friendly! Very nice pictures!
amazing team, great photos, lots of fun and options to choose from!!!
I ordered a digital copy of the picture and I have not received it.
The easy process of having all the photos taken during the event ready to view by uploading your image and selecting which ones you want.
I appreciated the various options that were offered. I was able to design what I was looking for and the delivery was faster than stated on the site
The photographers were amazing. One woman was super engaging and friendly and I appreciated her and her photos were great. In terms of the actual business, I was highly disappointed with customer service. My photos ended up in my sister's profile and I had to call 2x to get it resolved. Emails were not responded to and it took 3 calls to resolve it. Then I had 2 ceremonies and find that I couldn't combine packages to get what I truly wanted. You lost out on way more money because of your not being flexible.
The picture looks amazing
The photos of my son were blurry when they arrived in the mail. The images on the screen were ok, but the printed images were aweful
Extremely overpriced for the quality of files that are returned. Especially in regards to the rough edges of backdrop changes.
Photos
The staff is always professional. I appreciate how they take pictures at a moment of you not even knowing. I think some of my pictures that I didn't know they were taking was my most beautiful pictures. Thank you guys for taking the time out of your schedule to accommodate us.
Easy to use. Self explanatory and very convenient.
The wide variety of products and choices.
I was satisfied with the product and the speed in which service was rendered.
Beautiful photos!