based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures were great and were delivered very fast.
The photographers were very friendly and excited for us. They were ore than willing to take pictures of our whole nursing cohort, which we loved! (This is the only reason for the high score of 9) The pricing is very high, in my opinion, especially for digital pictures. The fact that when I sent them through email to some of my family they came up blurry. The only way I can send photos and have them clear is through email. I haven't tried printing them yet, but I sure hope they print clearly!
You did a great job with the pictures .
You should stick to the delivery timeline you provided.
If the photos have been shipped, you should've informed the customer and provided them with shipping details (e.g., updated arrival date or tracking number).
The pricing was really expensive, and the turn around time was slow.
I sent you an email long ago, and I never heard from you.
I like that we had different options of the same pose, and I received the pictures very quickly
Lovely quality and quick shipment of item
It is very easy to order
Perfect
Super fast and high quality
Nice picture.
On stage photos were taken from the poorest angle possible. Had we known the only way to get copies of the actual pinning of our student was to pay for poor images, we would have had someone stand in front of your photographer and taken our own.
Also, your website is garbage. So far behind modern, it’s laughable.
I loved the ease of ordering the item. The product came quickly. The pictures turned out very nice. The one thing I did not like was the white frame that the picture came in. I wish I had been able to chose my frame color. Please add that as an option going forward!
My pictures were beautiful, but the frames and products are cheap! My frame came 2+ months later and was damaged. It's very disappointing when you are looking forward to captures of your special.moment. There is not true engraving of a plaque. It's plastic and the "metal plate" is not a real thing. It's a writing on the actual picture. I was surprised by this finding.
Very nice variety of pictures and backgrounds
The photos were damaged upon arrival and they have not replaced them.
Your service was great! So fast and efficient! Individual jpegs were really pricey though. All in all, very happy with your speed and quality. Thank you!
The services was very quick and I love the pictures. Quality is beautiful.
Quality of product and speed
The pics were very clear.
Prices need to be more affordable
Quickly sent to email for uploading after purchasing and the quality of the photographs.
Excellent products.
The pictures color was fantastic!
No response to question. No communication at all.
Quick and easy ordering process, quick shipping and great quality photos!
I ordered some 5x7’s and they looked great. I also ordered the magnets to give to family. When they came in, I thought the quality was poor and the picture was terrible. Her face was terribly washed out. Not something I would want to pass out to people. The 8 magnets that I ordered will go in the drawer.
Wow fast delivery and nice quality on the pictures.