based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lots of choices and quick delivery
One of the photos I bought was super grainy and bad quality, I could not tell this when it had the "proof" gradient going over it. I understand you have to put that on there so people don't steal the photos but for the price we pay it would be nice to be able to tell.
The service was quick and efficient. However, I did not like the basic picture quality. I also did not like having to purchase other enhancement products to achieve what I believe should have already been considered basic quality.
great
we paid for the stuff and still no where about of photos.
Very clear and nice
Good job on the pics and a very attentive staff that I conferred with.
I paid for photoshopping the image but it wasn’t done in the final print— my daughter has a weirdly blurry hand which was caught in motion but it looks really weird and was not touched up. You could provide me with an edited photo without that blurry hand if you want to make it right.
one of the photos ordered was order multiple times because it appeared blurry. this last time I ordered, Im convinced the original is blurry. Not having the hard image in front me to review I can not verify... but if the original is truly blurry that would have been important to understand; and would have saved me a lot of money to not keep ordering (thinking the print was just blurry, not the original photo.).
Beautiful pictures and received them in a timely manner. There were so many great options, it was hard to choose only 10.
Quality photos & fast shipping.
I did not get a proof of all the pictures that were taken. I did not get copies of the professional photos that were taken of me during the alumni celebration. The prices were very high for digital downloads.
Everything
The quality
If the pictures could be a bit cheaper.
I got exactly what I ordered and in a timely manner.
Actually send my pictures
Never got the downloadable version, still haven’t received my photos and nobody responded to my help email
pictures went on sale. my order came quickly and looked good
I have not received my order yet
When selecting the photos you wish to purchase, you should be able to see the photo numbers so that you know for certain which one you are selecting. More importantly, photos should always be shipped in a stiff mailer to protect them from damage.
The quality of the photos was excellent. The timing of the delivery was great too.
The team was very organized and helpful in assisting my son & his fiancé as they are both Seniors graduating. I have been to this event with them as well as with our other son when he graduated 2 years ago. The team did a great job both time being prepared and walking them everything.
Good quality and timely delivery.
Great shots! And Mom & Dad could just watch and enjoy the ceremony and not worry about taking photos.
Thank you also for keeping images for a year as I was late ordering and so relieved you had not deleted.
Thanks!
AH
I can’t say enough about how amazing the graduation photos turned out! You all did such an incredible job, managing to take so many individual photos of hundreds of graduates, capturing every special moment. I honestly didn’t expect any photos, nor for them to get so many great shots, but they did, and they did it beautifully! The quality was top-notch, and you can tell they really put effort into every shot.
Photos arrived bent and damaged. I wish I could have picked them up in person
I was very happy with the quality and the speed of delivery.
Service was quick and easy. I appreciated being able to crop the photos to my liking. The finished product looked great.