What our customers think of us!

I wish I had a better picture taken.

Quality

Where do I start? This was the first time anyone in my family has graduated college, me being the first one I was not sure what to expect. However, the team did such a great job decorating, planning, and making me feel welcomed at the event was far beyond anything I could have ever expected. WGU grad team took every detail to heart from the alumni lanyards, to the clearly marked areas where each activity was taking place, to multiple photo op locations, and having employers onsite for interviews/information session.

My photos were lost in the system. I provided my confirmation of me having my photos taken via a screenshot of my registration/confirmation code, as well as pictures that my girl friend had taken of me getting my professional pictures taken (as proof). I never got an email with my photos, and instead had to reach out to my university bookstore to get the information of the company taking them (the grad team), then reach out to the grad team to find that my photos were lost. Somehow they ended up being found. Then I went to download my professional photos (which were advertised as free), then come to find out that they were actually SIXTY dollars for ONE photo. ONE HUNDRED dollars for THREE photos. This is OBNOXIOUS pricing. ABSOLUTELY RIDICULOUS. I would have avoided wasting my time and being completely mislead and scammed, and instead went to our university career fair where professional photos are $5 a photo - realistic and reasonably priced. Thanks for the headache.

Good

Great picture and I received it quickly.

Great!

Photos were excellent! However, they arrived in a non padded envelope and got really bent and wet from the rain . Some of them were ruined ! I would love reprints of the ones that were messed up!

Great service from the staff members! They were very patient, and understanding of the importance these graduation photos have on us graduates.

Too expensive, 200 dollars for digital package? What rip-off. Taking advantage of an special occasion to nickle and dime your customers. What a shame, greedy corporation at it's finest.

Professional and Quality! Turn around time was perfect

The quality was to perfection!

Glad to get nice pictures of our graduate. I appreciate it as we cannot zoom in from the stands.

The product is good

Mug photo was crooked, at it was a gift. Is possible to send another one?

I STILL have not received my order! I don't know how to get ahold of you. I can't find a phone number anywhere and I have tried emailing you back from the emails I have received. I am extremely disappointed and would really like it if someone could contact me directly.

Thank you,
Name removed
Phone number removed

Very easy to use and navigate

I ordered 2 different pictures. The picture of the diploma being handed off is so dark that only the lighter items can be seen. I took a picture of the print with my phone, and more things were visible. This print should have been lightened before printing.

Website was a little difficult to navigate

I ordered two mugs - I indicated on the order the name of the college is Rush Medical College. You put Rush University on the mugs. These are worthless as it is the wrong college name. I would like to contact someone on this, but there is no way to do so and the "receipt" with the order is just a scan code. Plus the image sent was not the image ordered. Ugh.

Quick delivery

Great customer service!

Pictures were great, but countless requests for picture adjustment were required before finally performed. This graduation was about 1/2 year ago and it took this long to respond. Other than that, the pictures and the experience was okay.

Great

Phone number attached to every contact message

very easy and friendly staff and services.

I didn't have enough photos of myself, but I did get a few, and luckily, I was able to order some to keep as memorabilia.

The organization, variety and price.

Quality

Good photography