based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a great job! Enjoyed my pics, wish I would have taken more!
Lower prices
Improve clarity of ohotos
Very easy to order and they arrived quickly!
Photo quality and ease of ordering were great.
Stop charging insane amounts of money for digital downloads. You know they don’t cost that much
Didn't have the option of announcing his degrees properly. Called 6 or 7 time to fix it & it was not fixed. Also, No option for graduation time available.
Pictures are professionally done and plaque is well made. Navigating the site was also very seamless.
I didn’t know the whereabouts of my pictures or even whether they were even available until 6 months after the ceremony. Then I had to sort through hundreds of pictures to find mine, which were not in alphabetical order whatsoever. Glad they ended up somewhere but I would have never known unless I did some serious digging.
I had a great experience with everyone who was working the event and absolutely love my pictures. However I had a lot of problems with the website and it was really frustrating. I thought it was just me being me but I talked to a couple other people and they were having the same problems.
Pics on stage were awful. And too busy of a back ground for the stand alone pics
Great response tine. Replaced my bent photos.
The easy of ordering.
Great quality
Prices are a little outrageous. The photos look fine
Great job!
I did not take senior photos so I was more than greatful for your service. All of the pictures that were taken were beautiful and organic. I belive if I had taken professional senior portraits, they would not have turned out as nice. You all captured the true me. Thank you for my memories.
The quality of the picture.
I paid extra money to have "lines and wrinkles" blurred. There isn't much difference, if any, between the original picture and the "edited" one. Disappointed that my neck lines weren't blurred or smoothed, which was considered part of the process. There was no where for me to be able to specify that when I made the purchase.
no need to make things right, but several of the photos of our daughter with her advisor had part of her advisor's head cut out of the picture. Those photos were really unusable because of this.
The prices are reasonable!!! I purchased 2 5'7's. love them. Thank you.
The order process was a bit overwhelming but I managed. However, I reached out to ask a question and it's been about 2 weeks with no response. I purchased 6 digital photos and was happy with all but 1 of the images. I realize that the copyright must be there but my last image was blurry once I got it and I could not tell that from the proof. I would just at least like to have a response. Name removed Phone number removed or Email address removed
The pictures were not very good. I know when I have taken pictures in the past the photographer will take them from a higher angle. It helps with the double chin look. If the pictures had come out better I probably would have purchased more of them.
Pictures were good cut off center
The auto text was spell wrong and the team never responded to my email. I caught the mistake, but I know other classmates did not and will probably be upset when they realize this.
The pictures quality and easy buy
Photos I selected weren’t delivered as shown online. Sent a wrap messages back no response. Worse yet they are all digital photos. Waste of my money
Quality
The pictures were incredibly amazing, however the price for what I order was way too much; and I am disappointed to hay what i ordered did not have measurements in the website so I ordered it thinking it was going to be a regular size, it came out way to small, but like I said the pictures were amazing, I just think the cost for getting the pictures is too much and it’s considered “student price” but honestly not worth buying, Amazon has cheaper prices for better quality and size if we’re being honest. Thank you tho
I received the wrong images and was unable to get a response despite the multiple emails and phone calls requesting assistance. I ended up going through ALL the photos of the event, 71 pages, over 1300 graduates. Once I received the images, I requested that two be touched up, I was unhappy with the work done and requested the original images as they look really poorly done. I NEVER received them. This was a really important day for me, my family wasn't able to attend because we are not American so these pictures were very important. I paid 169usd for this awful service.
I would never recommend this company.
I have contacted your company twice with no response. I order the digital 3 pictures. 2 of the 3 were blurry. Can that be corrected?