based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and easy.
The photos were we’ll don and good quality
Variety of photos were taken and some prices/options weren't too expensive.
Very expensive and yet some of the pictures were not good. Especially the one taken on the stage which was taken from behind the president.
The quality and the fast service
In my photos, my tassel appears to be poorly edited; you can see the white background from the back screen when the picture was taken. In all the images, you can visibly see it on the tassel. For the cost of $300 for an image package, it is a little ridiculous to have still photos that are not edited correctly.
I am extremely disappointed in these pictures. The large prints got bent in the mail. Additionally, I paid for stray hairs to be fixed and don’t see that they were fixed. Unacceptable for a $400+ price. Additionally, my name was wrong in the commencement video.
The quality of people’s complexion on the pictures and of course the price.
there’s nothing that can be done to change my scores while the staff was really friendly. The pictures came out really poor. A professional picture should not be blurry and after paying money for those sad pictures, they should still not be blurry. They should’ve been retouched for free since it was not my fault that they are blurry if it wasn’t for me graduating, I wouldn’t have bought them
The pictures are not the best. The quality is good but the actual content of the pictures are not. The composition is not good, my regalia isn’t straight with no one to help at time of pictures and the photos as I walked across the stage are poor. I had no idea where to look.
Quality pictures, quick delivery
Great photos
Much too expensive. $40 for one 8x10? I regret ordering.
Instruct the graduates to look at the camera or be aware of the camera at least on stage, when receiving their degree.
Your prices are crazy not gonna lie. We are all just graduating college and don’t have established careers yet and you want nearly $400 to save 20 pictures of MYSELF to my iPhone. That’s a joke.
I had to go through and find almost all of my photos on my own because the facial recognition didn’t work for them. Half my photos were out of focus and blurry, I including the one I would have most wanted to have.
too expensive
I made a mistake and didn’t sign myself up to receive the pictures of myself from the ceremony and when I called to ask about options a wonderful lady, Emiyah, went above and beyond to search through all of the photos and find my photos based solely off of a picture I emailed her to ensure I could receive my photos. She was so helpful and completely turned my experience and day around!!!
the commitment is good
4/20 photos good
price is a little high
Very few pictures of me. No picture of me shaking president's hand. Terrible pics! Cord and stole crooked and no one mentioned it, felt very rushed.
My photos were amazing!!
I feel they did a great job. The pictures turned out way better than I expected them to.
Quality
Still waiting for my video clip I purchased
The main photos I wanted were of me receiving my diploma, smiling at the camera, and the one with my husband and kids after the ceremony. The first one was "recently found" conveniently after I purchased a package, and the one with my family was never found. If you are going to run a racket at least get all the good shots.
There was one photo that when provided in high resolution turned out to be blurry. I requested an alternate and it was taken care of. There were some technical issues, but they were resolved and I am satisfied with the end result.
Great quality photos
Excellent!
Could never download photos and no response to emails from customer service.
Great pictures. Linked shared quickly. Wished I had received the digital pictures a little faster. Took a couple of days. I was trying to get them in the mail asap.