based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of downloading images at a fair price.
Beautiful pictures!
There was a lot more pictures taken then what was shown so providing all images that were taken, I would say that’s the biggest thing.
Make it more affordable
Everything is easy to find/ purchase and the different options for backgrounds/ edits on the portraits are very nice.
It was wonderful to get pictures of our grad that we did not have access to. Thank you for capturing a special time in her life and offering us memories to last a lifetime.
Pictures were excellent quality
Speed of turnaround.
I ordered a mug and the logo and my picture were blurry. You also wrote "concordia college" when it is "concordia university"
I loved my pictures. Thank you so much!
I’m sure you don’t truly acknowledge this feedback that you probably get all the time, but the prices are DISGUSTINGLY HIGH. Clearly something is wrong with your business model if you have to charge $60+ for ONE DIGITAL PHOTO. Please please please take this into consideration and stop ripping off students :)
quick pictures
Too expensive for prints that look similar to Walmart glossy print photos. Thought they would be thicker. For such a high price should be thick well done photos.
I liked being able to select the background I wanted on the photo.
The angles from the stage with the dean were not good. Seem like the photographer height of the stick was not good.
I placed an order on May 16, and the tracking just shows that it’s sitting somewhere in Michigan waiting for the item to arrive. It’s been like that for many days. At this point, I don’t think I’m ever going to get what I ordered and if that’s the case, I deserve a refund. Name removed
Easy ordering, quick shipping
There were more pictures added a few weeks later that I would like but I won’t be able to add them to an existing bundle I purchased so I’d be paying full price.
Pictures were great! We are happy with them.
We just had another college graduation in December and the photo was with the college president and they were both looking at the camera and diploma case was also facing forward in picture.
In smaller universities students know the president even better and thus would have been a nice picture to purchase.
I really appreciated the reminders and updates before the commencement. I also really appreciated the help at the commencement.
I like the pictures. The only thing that I found a little disappointing were the prices, they were expensive for something that I could have paid less at Walgreens, but of course I had no access to the images :(
These were great clear pictures! There were a variety of photo shots. So glad there were shots of the actual ceremony and family shots afterwards.
thank you so much for the awesome photos! We never would have been able to get such good shots.
Good photos
We received them in the mail and they are bent and messed up and got wet from the rain would be great if we could get a replacement
Great photos but way too expensive to download digitals!
The picture of my daughter is blurry. I sent 2 emails asking for it to be looked at and no one responded. Very disappointing.
The Grad Team offers exceptional products and services that significantly enhance the graduate experience. Their support empowers students to excel both academically and professionally!
I do like my pictures, and the edit you did on those
The cost of digital pictures are way too expensive.