based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photographers round light is shining so bright in my husbands glasses. She did not adjust or tell him to take them off. It kind of ruins the pic. I ordered a hard copy as well. Disappointed.
The packaging that the prints are mailed in is not sturdy enough to protect the photos from being damaged during shipping. It is literally a paper envelope. Photos mailed from places like Walgreens and Shutterfly use a cardboard packaging that gives better protection. I also feel like the “best pricing” advertisement in the initial emails is false because a 25% coupon for Father’s Day was the best pricing offered.
Appreciate the up close & high quality pictures that I wasn’t able to get during ceremony.
Thanks for your services!
To ask brand new graduates to pay upwards of $300+ for TEN photos should be against the law. My dad was able to give me my diploma and because of this, these are the ONLY photos I was able to get of him and I. Of course, I am going to buy them as this is the only time in my entire life that this will happen and that I will get photos of this event but trust me when I tell you that I was so hysterically angry whenever I had to pay $120 for SIX pictures? What on gods green earth do we think we are achieving by making already poor college students pay even more for the photos of THEIR achievements?
Extremely overpriced and pictures are not the best quality. Incorrect poses, bad light setup and incorrect exposures.
Great experience day of but waaaaaay too many emails afterwards
The navigation was not user friendly.
I ended up ordering photos I didn't want.
Thank you.
I feel that everything was running very well. Thanks
Wish we were told where to look/where the cameras were on stage so we could be looking at the camera. They was only one picture taken while getting handed our diploma. They happened to take it as I was talking and didn’t think to take another more flattering photo. When we take our picture at the end with our diploma they should tell us how to hold our diploma’s because everyone’s hands look awkward. I can’t retake pictures so they isn’t much that can be done to make things right.
The photo collage I ordered is not what I expected. I thought it was a matted frame with a gold engraved plate, but it is cheap looking like a poster print. Poor quality.
Very easy to order, reasonably priced for 5 x 7 pictures and products were a very nice quality!
I ordered a photo with a frame, but the frame does not fit the 5x7 photo size properly and needs improvement.
The picture looks great
Very easy to order!
Great
Order to delivery time was quick. Pricing was high. Maybe some more print options
Expensive for a digital photo.
The photo has a glare in my eye because of the glasses. I was really looking forward to this photo :(
Nevertheless, thank you!
The frames and pictures.
Excellent! We truly appreciated the personal touch. The video and multiple shots were exceptional. You captured our son shaking the hand of the Dean he studied under for a minor. Thank you for going above and beyond.
The pictures turned out great!! Thanks
Great quality and reasonable prices
The print price Is reasonable, the pictures are great, shipping was quick. Loved everything!
I ordered 5 5x7 prints. One image (2 copies) was blurry, which I was unable to notice in the original photo. Unable to use as gifts, as intended.
I just think it’s absurd how expensive pictures are, even just to download them. I paid almost $20 for a single print of 1 picture, a 5x7. Seems just like one extra way to university squeezes money from its students.
The pictures were blurry they had to be re-touched up, which I thought would be fine but when we got the final pictures in the mail, you can’t even see Lake Erie on the diploma. Everything is out of focus. Such a disappointment!
Great personal photos
Quality
I really appreciate the multiple prompts to order photographs. Our previous experience, when our older son graduated from college, was not great, because the company only gave one opportunity to purchase photos. We somehow completely missed out on ordering, and an attempt to follow up later was unsuccessful. With your company, there is no way we could have missed ordering photos for our youngest son's graduation.