based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos came out great, especially receiving the diploma which is hard to capture.
The photos were good quality, and they were available for viewing very quickly. There was a wide variety of backgrounds to choose from when selecting photos to purchase, and the photos arrived quickly and safely.
Very sharp nice photos capturing one of life's most important moments!
I don’t think the printing looks professional and am so glad I didn’t get 8x10’s
When my daughter got her picture taken the photographer didn't wait for her to situate and smile. He just snapped the picture and moved on to the next person. I understand there are a lot of students to get through, but he could have at least waited until she was there for 2 seconds, and her tassel wasn't still swinging in her face.
A variety of parent choose from
Our pictures arrived bent and wet since the mailing wrapper was so thin and basically tor. Very disappointed with the way our pictures arrived and being damaged was just horrible especially since it’s our first college graduate In our family.
Quality of photos
Clear, centered, very attractive photos
The backgrounds were entirely too busy. Would have ordered more photos if there wasn't so much stuff going on in the background. Would be nice to be able to choose the shot independent of the background.
The pictures were fine but 65$ per photo is insanely expensive, especially when this is a major event and you're getting hundreds of photos anyway. I understand retouching costs time and money too, but at that price you are greatly decreasing your own business because people are not going to buy as many. There were 5 photos that I wanted, but I had to limit myself to two because the price is prohibitively expensive.
Ordering was quick and easy.
The photos were bent when I received them in the mail. Very disappointed and not worth the money. I would appreciate a refund.
High quality picture. I had questions and a very nice lady assisted!
Everything was very nice!
I thought there could have been better shots, many were way off. The cost was very high as well
Great opportunity for parents to sit back and enjoy graduation without having to worry about taking that special photo. Enjoyed the different backgrounds, but would have liked to see one more pose with the same back grounds.
Very expensive
Cut people out of the background with out paying extra
Some of the pictures were not the best quality. We have not received our pictures yet either.
One of the photos has a significant flaw. It's worth a refund or reprint.
Easy to order, good products.
Make the picture more affordable
Pics were great!
Quality pictures and nice background.
Pictures turned out better than the proofs
Was surprised how nice it came out! Would have loved a better shot on stage receiving diploma but thankful for the one I purchased.
The cost for digital copies of my graduation photos was simply way too expensive, especially considering that the files already exist and require no physical materials to produce. Charging such a high fee for a digital product felt unreasonable and exploitative. For many recent graduates — most of whom haven’t even begun earning an income — this adds an unnecessary financial burden. It ultimately felt more like a money grab than a service meant to celebrate our achievement.
The products and services were great.
Paid a lot of money for my pictures and they were shipped in a paper envelope? Would have been better to have something more sturdy because my all pictures were bent during shipping. I was not very happy with that.