based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All
The photographers were highly attentive and very kind! The finishes on the photos are very nice.
Wanted background fixed. Already paid $37 for one pic and told I could pay $25 more to fix!!! One 8”x10” of my graduate - not worth it. Only one pic of him that showed his scarf stating he was also an athlete!!!!!
It was amazing to get all the formal pictures and the stage pictures. Pictures that we could not capture ourselves.
The pictures are fine, but I did not realize that her degree was a not showing. I probably would not have ordered them or would have gotten the script.
The pictures are very good
Very proud of our purchase
My daughter pictures are beautiful, the only problem is I have not received them.
I never received my link to download my selected photos, but you had no problem taking my money. If you can remedy this situation, then I'll change my review.
pictures ordered was disappointing. On one of my pictures i had cropped and blown up, when i got the pictures there were images in his glasses that did not show up in the sample picture shown. Someone should have contacted me advising of the situation.
Quality
The photographs were well done.
Great service, easy to shop online, and photos turned out perfect
It was impossible to see any details whatsoever of the photos due to the scrolling proof. Therefore, I picked one that I couldn't tell was blurry. I followed up with an email and received no response. I knew as soon as I paid and received the digital download, and could enlarge it to see it was blurry. My other images had closed eyes.
I ordered a picture that got mailed to me damaged!
Love that there was more than 1 or 2 shots of my graduate! Thank you so much
Overall, the photo quality was average while the price was exorbitant. The last photo before we went in (each of us independently) were so hurried that the photo isn't great. We were hurried through a line with no time to prepare and then just waited in line. It felt like we could have taken time to make sure that each person looked good before the photo was taken (my tie was wonky).
Great service & product was good quality!
The costs are very high, it was very disappointing.
$150 for 6 pictures digital is very high, especially when you have kids that are in school and we arty paying a high price for the education.
It’s beautiful…. No other words needed
Nice quality and staff were prompt to reply to my questions.
Good photographs, easy to place order, and received order quickly.
Too expensive
I would like access to other proof photos again.
Yea I loved
Received several nice poses to choose from and like the optional background choices.
Different backgrounds to choose from and purchase options
The background used for the Idaho State University December graduation was not complimentary. It made the pictures unflattering.
I did not realize I have to print the pictures out my self!!! Very disappointed in your product!!!