based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures were excellent!
Loved the images
Wrong pictures
Prices too high
Greta photos!!
Digital photos are expensive
You are awesome. If money was excluded, my answer would be a 10. Happy New Year. Again, you are awesome.
Prints were good overall - good focus, quality paper.
Great quality
My photos were great
The price was ridiculously expensive, there is no way I would ever recommend someone to pay that price for a digital picture. The absolute only reason we paid was it was our only choice. The quality was nothing spectacular nothing stood out, the background was lame. It could have been way better with more thought to the picture, but it was simple and overpriced. I did expect better for what we paid. We are extremely disappointed
The graduation plaque was well done. Received a lot of compliments!!!!!
Photos were bent when they arrived. I filled out form on Grad Ream website and have yet to get a response on how they will rectify the issue.
Great photographs, processing, selection and delivery.
Great and prompt service
The packaging left he photos seriously bent. A heavier piece of cardboard would be all that’s needed to prevent that from happening.
This was quick and simple. The orders arrive quickly also.
It was easy to order and arrived quickly.
Great pictures
I haven’t heard back from the email I submitted not the help desk ticket I created. They were great photos but I have an issue I need resolved and haven’t heard back despite multiple attempts to contact
We got 16 shots of my son at his graduation. One was a good photo of him; 13 were decent but not as good as photos we took; and in two of the pictures he was in the background behind a student we don't know. (We're wondering how many strangers have grad photos with our kid in them.) We ordered a few official pictures but were less than impressed.
They were good pics
The quality of the product was excellent and so were the services.
I like having the background of the commencement stage behind the graduate!
The picture/photo quality is hideous.
The pictures are very clear ,,, and of good quality , It was easy to order pictures and we didn’t have to wait long for them to come
Quality of photographs and speed of my order.
Photos were not adequately protected in mailing envelope. Given the cost, a more appropriate cardboard-type mailer was expected. My photos were curled during the shipping process.
Also the retouching process, did not minimize my fly-away hair, as requested.
The improvement of quality for the price
The entire process was easy from start to finish and the photos are absolutely beautiful!