based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did an amazing job
Photo quality is subpar
Images were very dark and I reached out to customer service through email and no response.
Should send pictures wrapped in plastic at this time of year so they are not wavy when you receive them when it’s raining or snowing!!
I don't think the images are that crisp.
The pictures were expensive and did not turn out to be high quality. Was disappointed in what the image looked like when printed compared to what it looked like online. Digital prints were way too expensive for something that already exists and would be easier/cheaper to send out to those that want them, than printed pictures are.
Quality
Photographer was kind and patience.
Good photos, easy to order.
Way too expensive for a download of 3 pictures. Just ridiculous
The photos were the perfect size and condition
The pictures were great! They were very clear and the ordering process was easy to follow. I would definitely recommend the Grad Team for any graduation photos that need to be taken.
It came really fast & the pictures were really nice!
In comparison with my undergrad photos, these photos didn't present as good of lighting, etc.
Well organized, fast quality service
Nice products, fast delivery.
Please look at the pictures as you take them. The one which we hoped to use as a portrait he blinked and has his eyes closed. Disappointing.
Everything
Good quality pictures and fast service was able to place my order and customize which pictures I liked and order how many of which one I liked. 10/10 price a little expensive but when seeing what picture other people tried taking at graduation these are superior in quality.
group photos and/or larger photo printing/buying options
The quality of photo is not good. The photo is not centralized and the colors are not good.
Photo received was extra dark and the binder to hold Luke's diploma had a long cut on it. It looked like someone use it as a cutting board. Horrible LSU !!!
Great product and quick delivery!
Quick delivery. Loved the pictures!
Expensive. The quality of the pictures is sub par, gets blurry when zoomed even a little. Not worth the $20 I paid for two pictures.
Quality service and quickly fixed a problem with the order once notified
The quality and the quick turn around
The Grad team was very encouraging, informative and helpful. They made the experience very memorable and smooth.
Pictures are not quality
I have not received 2 of my photos. I called and left a voice message with customer service one week ago and I haven’t heard anything.
I can be reached at Phone number removed or
Email address removed
Please contact me so we can resolve this issue
The pictures are awesome! Terrific selection. Fair prices. Easy to order and download.