based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for making graduation have a nice flow.
I ordered a closeup and my sons's face was completely washed out. I had ordered retouch. Then I reordered and the photo came just as washed out. I am not sure why I paid for retouch because they werent.
The pictures are edited too much and do not look real at all. Very disappointed.
5 is neutral. The pictures were ok. I probably wouldn’t recommend it because I’m unlikely to interact with graduation pictures again and am unlikely to remember tge brand.
The pictures taken by the Grad Team were very good and clear. I appreciated the variety of packages offered. Being able to choose more than one picture option in a package was great. Ordering was easy and the delivery was speedy. The pictures sent to me were delivered in perfect condition. The only recommendation I have is to lower the cost of each package. I would have ordered more pictures if they were a little less expensive. Thank you for your great service.
Pictures were good -service easy to use product arrived as expected.
Photos are nice!
Very upset! I paid for 6?pictures for download $150.00z May payment was processed. I have not received any pictures to download. My payment was taken out of my account. I also emailed the company without a return response. This is a very important event we want our pictures.
Hope to hear from you,
Name removed
Son: Clayton Last name removed - Bachelor of Science . Computer Science
The photographer snapped a still graduation photo so quickly that he or she didn’t notice that the tassel was in front of my son’s face. Then I got charged $25 for you to photoshop the tassel out of the picture. I know the photos of the graduates standing with the school officials need to be taken quickly, but taking a picture with the tassel in front of a face in a photo where the people are posing for a photo and looking directly at the camera is the photographer’s mistake. It is disappointing to be charged to correct it. If you’d really like to make things right, you could refund the photoshop charge.
Labeling on the site carried over onto the front of the actual photo.
The picture quality was so very poor.
Quality and price
Great pics and got them really quickly.
Great quality and fast service at a good price
Felt products were easy to order & liked how they were packaged together for great gift ideas. They arrived quickly!
Nothing, was easy to order and quick delivery
Toooo gad Dyaum expensive, even for a simple jpeg download.
I have emailed you multiple times the photos do not have the touchup on them that I paid for and one of the five by sevens I thought was going to be a large picture of my son with the president of the school instead it has four little pictures that will never use I paid $200 and none of these pictures are framable
Thx for taking great pics and making them available.
Easy to order. Great quality
To costly
Nice product.
Fast delivery
The picture I received was folded by the mailing service. Though it was written on the envelope not to fold it but they didn't take care. I feel that keeping the picture in two cardboard pieces would have protected it.
Easy process
Quality of prints
Delivered sooner than expected
Tacky backdrops. Photos sent to choose from were mostly other people.
I was missing some photos in my order. I contacted the company and received the items in short period of time
The picture was ok but at least you should offer one with blank background. It's a easy fix.
With the price of these, even for digital copies, it would be nice if the photos contained basic editing.