based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Delivered quickly. Liked the personalization options. Reasonably priced
Try to get better photographers. Quality of pictures seem good. Actual photo's taken were poor.
The photo I received has a logo at the bottom that was not on the proof. The logo was not on the proof that I reviewed before purchase and I did not grant permission for your company to add the logo after I paid for it. If the logo was going to be on the photo without my permission, why was the logo not shown on the proof? At time of ordering, the website clearly indicated that” this is how your photo will appear”. That was not the case. I called to request a print without the logo, as I ordered it. I was told that including the logo was part of the contract with the school. So why wasn’t it included on the propf I looked at? Very disappointed to not get the item I ordered and reviewed for accuracy.
Was extremely expensive
Did my order in a timely manner and shipped with care. didn’t take too long to arrive and really good quality.
I placed an order of my grad pics and the quality was horrible. My pic was dark and had a terrible glare.
Photos were clear and candid.
Was delivered very quickly and it is all high quality pictures
Pictures were great!! Ordering was easy. Enhancement for photo options could be 4x5 photos to purchase. Would have liked to purchase one 4x5 of each photo taken for a album. 5x7 are to large.
photos were amazing
Very nice work! Thank you!
The expedited service receiving product!
Great photos with a variety of backdrop options
Very. Clear photos and easy to order.
Came to us effortlessly after graduation. Video clip of his name being called with ability to share was awesome!
That delivered what they promised in a timely manner.
Expensive.
I wrote a completely different caption on my photo than the one I received. Picture looks great but the caption issue was very disappointing.
One photo came with what looks like a finger print on the front of it. For the insane prices it should be perfect.
Quick, easy and the price was right. My other daughter graduated from UCI and it was much more.
Great quality and I received it quickly when I ordered it.
I am still trying to resolve issues and get my prints correctly
More different pose options. Especially missed that there was not one of the student getting the diploma
Prices are a little crazy but quality was good and arrived at a good time !
Picture was completely washed out
I had to call several times over a week to get my emailed downloads. Was finally told it was because iCloud was blocking emails from you. YET your stupid survey email came through just fine.
Good service. Not 10 out of 10 because of prices
Fast service
Better quality photos for the price. One photo had graduate standing left side facing photographer with cell phone in hand, clearly in photo. Would have been nice if photographer made the recommendation to move phone to right hand so cell phone would not be in shot. Maybe more photographers needed so not so rushed to get all graduate pics taken. Need better attention to detail.