based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have to submit my pictures for graduation for tomorrow and I still haven’t received them
Good photos, easy to use
Pictures were terrible, the handshake one wasn't anywhere near where the handshake happened, and the cost is insane. The preview pictures were tiny and I ended up ordering anyway but the quality of the actual pictures were horrible. I almost wished I had paid for retouching but there's no way those pictures could've been made better.
Excellent service
I am not happy with the finish on the photos. They look very unnatural and plastic in appearance.
Having all sizes of graduation gowns available for pictures. My son had to borrow a gown from the bookstore. The gown was a little small and it showed in some of his pictures. Also the picture taking process was a little disorganized. Better instructions would be appreciated.
The images taken we're not flattering. My eyes were closed in the photo capture of me walking off the stage.
Everything
I don't get the pricing, honestly.
The personalization process on pictures could be more streamlined. Without a preview I ended up with words on the picture that I didn't want.
Please submit correct imagery to student. Also, due to the watermark the pictures look different from when they are printed- specifically for images with multiple students. However, they provide a speedy response when items need to be corrected.
The ability to get the close up pictures I wasn’t able to take.
Great variety of poses and backgrounds
The moments captured both candid and posed were priceless.
The turnaround time for my order was very prompt.
Easy to do
I had a nice selection of proofs to choose from. The only thing I’d recommend is to make the website a bit more user friendly. It was confusing to navigate.
None of my pictures looked good. I had my eyes closed in one, and was barely smiling in the other. The people who took my portrait gave no direction so I didn't know what to do during my photograph.
The team was very professional, organized, and very helpful. Honestly, I did not expect everything to go smoothly as it went. I will definitely recommend the school from day one until graduation. Two years of school and the graduation two-day event went great.
I'm glad I chose that school.
There was a variety of photos taken, great quality, and great prices.
photo was very
poor quality.. seemed
like I could have order the picture from CVS and quality would have been about the same. unhappy purchsse
Great product
The glare of my photographs is beyond repairable. The entire package was ruined by the glare. Your best editing could not fix it. I regret purchasing.
The photos were very professional and personal.
Pictures was fantastic and great quality
Very professional pictures. Thank you so much
The pictures were horrible and the cutting was very low quality. I regret ordering and wasting so much money on something like this. Put more effort in your work because I’m going to go out of my way to tell people not to order pictures from you.
Variety, well organized and fun for everyone
My picture looked like I have tooth decay in my front teeth. The was the most important picture - me holding my diploma for the camera. Why didn’t the photographer catch that. And then why wasn’t I able to edit that. I’m very disappointed
The photographer was really short so he didn’t get a good angle of me (I’m 5’10). Also, I was under the impression we would get professional headshots because last years class got business professional headshots. Not only did the photographers rush everyone, but also they didn’t let us look to make sure we liked the pictures. The pictures are VERY expensive and I feel like we should’ve been given the option to see our pictures before leaving or to re-take them once the proofs were given to everyone. I was disappointed in my pictures because of the angle of the photographer, and I never had the opportunity to re-take the pictures.
Too expensive