based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hard to use
Costly
The photos I received were out of focus. This could be improved by the checking settings before each student.
the search was made easy enough, you kept the files one year after the event
The quality was awesome. Thank you for your work on these.
She was not standing properly and caulked off to the side, so when you take the pictures of them by themselves make sure they are properly standing.
I still have not received access to my digital images. I’m going to back charge you soon.
quick service
I received the wrong photos. The portrait picture was good but the other ones were of another student. They were of the student ahead of me. This tells me that there was a lack of organization.
I ordered photos with retouching. The retouching was not done well so I requested the photos with no retouching. I received an email saying I would receive the original photos without the retouching but never did. I followed up with no response.
Th staff assistance was really kind and considerate.
Thank you
Services were very professional and quick!
The hardworking individuals
You didn't necessarily disappoint, but nothing really stood out as so impressive that I would feel the need to recommend this company over any other photographer. I would also say the cost was at such a premium that I would probably recommend people shop elsewhere for more reasonable prices.
Well plannef
Did not like either of the 2 pictures that were taken. Sine in one picture had my eyes closed and the other got me mixed up with someone else.
I Never got the email for buying the photos. Didn’t realize everybody else had gotten it already until I asked one of my buddies if they had gotten theirs
The pictures were lovely, however the price is a bit much. I would definitely give feedback to others because the picture came out beautifully. But I will also let them know the price too. Some of the prices need to be lowered.
Photo of my daughter had a split down her face so was unable to order decent photo.
Easy to order and very quick processing and delivery.
Pictures were very good
Most of my photos were blurry. Ordered them anyways hoping downloaded versions wouldn’t be blurry but they were. HUGE disappointment not to have the posed photos for one of the most important days of my life. Not sure if any editing can be done to fix them or if I can be refunded. Should never have happened with a professional photography company!
Never again. I paid $65 for 1 photo download that I never even got!!!!!!! Truly disappointing
Can't give a "10" until I see the results of the pictures from the day of the graduation. So far very impressed!
Some of my pictures were very yellow. I wish I would have known before purchasing them.
One of the digital images I purchased was blurry, but I couldn’t tell it was blurry before I purchased because of the heavy watermark that was on the preview picture. I’ve requested either an edited image or a new image in exchange for the one I’ve already paid for. Someone said they would have it edited but I haven’t heard anything more since.
I was not impressed with quality of my photos. Keep in mind I can't see my crooked cap or messy hair, but the photographer can. The process is too rushed and the photos I received reflect that. I supposed if I paid more for retouching...
Everything
I almost forgot to order my photos, thanks for some reminder emails, I quickly ordered by photos and frame. They arrived on time and looking great.
I liked the quality and fast shipment of the photos!
The pictures were more expensive than I thought for 6 pictures. I have a large family and did not have enough pictures to provide to everyone that I wanted to give a picture to. Lowering the prices for pictures is what can be done to make things right and more people will order more pictures.