based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Variety and the option to order on picture
One of the proofs was NOT my son, pay more attention to the grouping of photos.
Pic was blurry
I got my pictures in the mail, and the photo is blurry. On the website, it looked like the photo was clear and in focus, but it is not.
I'm sorry to say but the photos look as if the were printed off an HP home printer. The trim along the sides of the bigger pictures were way off as well. The camera flash in my sons glasses was removed well, I appreciate that.
2 of 3 photos I paid for were out of focus
The color quality on the photos inside seemed like it could have been better. I was very happy with the price though. Thank you!
The pictures were great and they arrived very quickly. Thank you.
I resented the $2.00 increase on 5 ×7's and8 × 10's when I was able to make my purchase.
The photos were great despite the price increase.
Thanks for covering Graduation so we could just watch
Nice pic.
I think this sounds bad, but the products are expensive. The picture came out great, but the flimsy frame thing I paid extra for I could have gotten better at Walmart (which I did, so I paid double).
Better photos
Quality color
The pictures were amazing and they did a great job tracking students to each photo which is truly amazing. My only recommendation when it comes to editing the photo is to see what photo retouching would look like if it was applied to the photo and if the person on the other side can actually edit the photo with a program and show you what they wanted. That way they would be more likely to pay for the retouching services and more if they could see ahead of time what it would look like if it was applied.
Thank you again for the great memories!!!
Got to pick out the shot, got copies in a timely manner and no problems with the payment. Very professional. Thanks
Ease of use and timely manner on delivery of purchase.
Great photos with various backgrounds to choose from.
Clarity!
I like how the photo look
The pictures were bent
Pictures corners came bent.
The pictures were clear, sharp, and well produced
Pictures are very professional, nice clear pictures taken at the right moment
We had taken basic touch up package. Although didn't seem like any touch up was made. The images are not very crisp as expected from a professional camera with optical lenses and filters. Our mobile pictures are more sharp and vibrant in colors. Pricey for the quality 😞
Other than that the ordering and delivering process was smooth.
The price of photos are way too expensive, especially the digital downloads.
My order came damaged.
Photos were nice and received them quickly - also liked that you got candids as well
The grauation picture of my grandson.