based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures should be sold by pose, not by background. I would have much preferred being able to download a copy of each pose, then apply my own background in photoshop rather than having to pay a separate $50 for the website to apply a slightly different backdrop to a green screen that would have taken me five seconds to do on my own. I understand selling the backdrop versions for those who can't/would rather not apply their own backgrounds, but there should at least be a "raw file" purchase option.
Appreciate the great quality of my pictures and plaque.
Thank you,
First name removed Pinkney-Last name removed
Great products and services. Quick turnaround.
There was nobody to contact when I initially bought my pictures. I had a question about if touch ups were applied and didn't receive an answer. Then recently I paid for the highest tier of touch up in my photograph and it just looks blurry. The product I received was not worth what I paid.
The lady who did my graduation pictures was so nice! She included my daughter which meant so much to me. I’ll cherish these pictures forever. The quality was really good too! (:
The photo is blur and no one response to the problem when I contacted
It's been 16 days since I placed the order, and I am still waiting to receive it. I called the grad team costumer service on April 21/23, and Ms. Sissy had to reorder a new set, and still I didn't receive anything yet. It's disappointing!!
Choice of pictures. They're ok. Not great, but ok.
Appreciate that we have the option....
I ordered and paid for a print that I still have not got.
The background was a little dark.
Photography was great. Prices were not.
The pictures I ordered looked great
These are extremely overpriced, especially for a digital copy. My recommendation would be reassessing your business plan and lower your prices, which will in turn get you more customers. I emailed the team shortly after my graduation if the photos will be discounted and they said no so I held off on ordering them. After 6 months, they were finally discounted so I moved forward in buying them. Thank you for taking the time to review my response, take care!
Received the photos very quickly!!
You disappointed me by showing me the pictures of another graduate as if we weee the same person; we looked nothing like one another. To make it right you can make sure that the pictures you share with graduates are actually their pictures and not that of someone else.
Fast turnaround
Very nice photos!
Quality of photos not very good especially compared to the prices!
My pics Can out beautifully and I didn’t have to wait long!
Everything was beautiful and memorable. Friday night alumni celebration at the Superdome was fun and family friendly. I loved the band at the graduation and the location. My graduation was definitely a 10/10.
The editing/use of green screen was poor. You could take more care in editing the outline of my hair. I’d like for it to look a lot cleaner.
The pictures were okay, but the prices were unbelievable.
I never got my digital pictures. It got charged for them. Will not recommend this company.
Name removed
Very expensive, repetitive poses with ugly backgrounds
Pictures arrived safely and looked good.
Very good picture of my graduate and also him and the president of the college.
kind and helpful !!
too expensive
Costs
The quality of the pictures were excellent, and the value was great.