based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One of the 3 pictures I purchased was blurry. It did not look blurry on the proof
The pictures come out very good very detailed I like that
Pictures were good & they came very quickly after I ordered them.
Offer some more combinations for wallets plus 4X6 etc.... Not all of us need the big giant picture and frame anymore... We've been doing that since they were kids and the walls are full.
You didn’t but I don’t know anyone else who wants one
Service was excellent.
Pictures were great and variety.
Quick Service and mailing
Thank for memories
It was a great and professional service
The photo was not well focused and a poor angle.
Wow. Where do I even start? For what you charge for photos you should be ashamed. You quality is a joke. Your prices are ridiculous. I cannot even fathom how you people sleep at night.
Prices were a little steep. I did purchase some pictures but was stretching the pocketbook.
I emailed you over a week ago (5/30) since no one answered the customer service line.
We received damaged 5x7s & requested replacements. Also my daughter looks like a ghost in the magnet photos.
She’s not that pale.
Please read my email & send new 5x7s &
magnet pics.
Thanks
K. Last name removed’s
I feel these pictures were incredibly expensive. They were great but slightly frustrating with the price.
I was really looking forward to my professional graduation photos but I was upset when I received the results. The photos turned out poorly, with harsh shadows and uneven illumination, ultimately detracting from the overall quality of the images.
photos we not that great made my hair red .I have brown hair
Prices were outrageous and the photoshop backgrounds were a bit ridiculous.
The images are slightly out of focus.
Quick and great pics
the picture i ordered was overpriced and when i received it, it was blurry.
I paid for an item and want it. Communicated several times and still no resolution. I plan on sending this info to Winthrop hoping they might consider another company to handle their photography in the future. Don’t want this to happen to another customer
Pricing is kinda high. The purchasing process is easy
Fast and easy
Great picture and quality!!!
The five by seven picture was very blurry.
My images got cropped to cut out part of my graduation cap. The color quality of the photos was not good. NOT impressed with the products i received at all.
The pictures should be offered in smaller than a 5X7. I was grateful to order one with a friend however I didn’t need such a large photo. Also, since we have these memories, my hair was under my hood. I was frustrated the photo staff didn’t did fix it.
I absolutely loved the picture that I purchased. But it was way to expensive. $50 for a single photo is ridiculous. You are marketing on the fact that most of us only graduate once and have to purchase the photos to remember it.
My pictures were bent better packaging and the two magnets I ordered have not received
Very nice photos and quick service.
Good selection of quality portraits. Didn’t have to buy a big package. Prompt service.
Quick and reliable service!