based on 7895 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love our pictures!
the shots could have been better
More poses to choose from.
Good
Too expensive. $100 for 2 digital pictures is ridiculous. It’s stupid. It’s taking advantage of a special moment. You guys are trash for the prices of all your mid level quality products.
Nice clear photos and you captured this special moment perfectly
The photos available were limited and not as professional as expected.
Two of the photos are completely blurry.
Other wise okay so I gave a 5.
Quick services and user friendly ordering program
I received my pictures from my sons graduation and was very unhappy either the sheen. Also, I edited a picture and turned it and has part of a women’s leg sitting on stage in the background.
I did call and was told to write a note and return and they will be reprinted. I unfortunately I haven’t been able to make it to the post office.
Quality of photos and timeliness in delivery were very good, Thank you!
The color in the picture we ordered is bad and quality of photo not the best. Also in one pose my daughter is not centered and it looked centered online.
A ridiculous cost for a single photo fitted to different backgrounds
No, thank you.
Although the process was efficient, I felt that the photo session was very generic. I didn’t like the green screen background idea.
Photos were great! And got them quickly
you were very prompt on creating and delivering our photographs
We got 4 pictures of our son.
I received my photos in a very short period of time. They captured the moment I wasn't able to capture.
Our photos were damaged by the postal service and the representative was very compassionate and sent me new photos!
I love all of them
The photos are not very neat. They don't look professionaly taken. They are just ok. Sorry about this feedback, but I like photography so I have a sharper eye for them. If this help, my family didn't complain about them.
It was a quick turnaround and easy to use.
Everything
Personal assistance.
It is so difficult to get in touch with you. I have sent many emails with no response. Call and on hold forever then on to voicemail. I missed the one return call and am back in the same loop. I spent $130 for some digital photos with retouch that I hoped to have displayed at a graduation party which is tomorrow, June 10th. I still have not received the two retouched photos.
I loved the idea of this service/opportunity and would love to give you a 10. I thought the pictures were fantastic until I received them with the moving words PROOF removed and saw I needed to pay for the retouch also. I paid my first photo fee on May 22nd and then immediately commenced trying to get in touch to figure out how to pay for retouching after the fact. I finally was able to get a live person on May 30th who took my retouch money. June 9th and I have nothing. So disappointing.
Great pictures!
i Am seated in stands (left) and the only thing that doesn’t my pics better is your photographer posted at the stage and in all my pics. If I can use a zoom lense then you can too. Get your people out of the pics!
Your prices are ridiculous! You make it so only you can take pictures and then charge ridiculous money for them. Then to top it off you high pressure sales ACT NOW OR YOU'LL MISS OUT. So I ordered. Then I get spammed daily. So clearly you still have my pictures. In short bad business practices all around. Would not ever recommend a company that runs on taking advantage of people!
The pictures look a bit blurry. Not great quality.