What our customers think of us!

Some Photographers didn’t retake after bad photos like one with closed eyes.

The quality was very very poor.

Website was confusing

Your prices are ridiculous!

The prices were ridiculous for the packages that were put together. I was not pleased at all.
You should have a more competitive set up and more reasonable packages.

I never received the digital photos I ordered and paid for.

The pictures were good. But I ordered once and never got the pictures. And I never got a refund. PayPal is having to help me.

I ended up having to order a 2nd time and pay again. Not worth it.

Good images, but the backgrounds could have offered a SDSMT school-scape background not just the generic aspen tree or gray marbled drop.

I wasn't particularly disappointed. The tassel in his face and the flipped medal were not items controlled by you in the few seconds you had for taking the photo. It was the shot he selected out of those offered. I don't think it is possible to change it.
Sincerely,
Name removed

The closer up pics are very blurry. Not what I would expect for the price I paid.

The quality of the photos.

just pricing seems expensive

Quality, shipping time and the level of communication

Great photos, but very expensive pricing for college students!

Too pricey, on top of that I couldnt see exactly what i was ordering because there was way too many words covering the pictures

Good quality and positioning.

Selection was limited and not that many photos to choose from. Quality of downloadable photos were pretty clear but came with a steep price. In spite of these issues I was content. Thank you.

We liked the photo's that were taken of our graduate receiving her diploma & by herself. I liked the fact we receive option to purchase photo's very quickly.

Prompt service and great quality photos.

High quality photos. Talented photographers.

Neither I nor my graduating daughter received any communication about how to access photos. I happened to see a posting by another Drake University parent about pictures, and they included a link to the website for their child. In order to find my daughter's picture, I had to go page-by-page through the tiny pictures on the site to identify that of my daughter. I feel extremely lucky to have found it. When we got to the site, we discovered that the timeline to order pictures was a little bit tight, so we ordered immediately without addressing requests from extended family members.

The busy schedules for my daughter and her friends in moving out of Drake, moving to another place, and starting a new job could have very easily excluded us from this entire process. The communication process in alerting graduates and their families about their pictures is flawed as it is clearly not reaching all graduates and their families.

With that said, the pictures arrived quickly and look nice.

Easy ordering process and received photographs very quickly. We are happy with the quality and highly recommend to others.

I like the way the pictures had such a great quality look.

Lighting could be improved, photographer should be higher than graduate so that the graduate is not looking down - give double chin look.

Easy to order and order arrived very quick

There was no disappointment. But as your company was the sole source provider I have nothing to compare your services to. Would have been happier if Drake had taken the pictures and we had options for buy prints and digital copies from them.

The costs for the digital versions seemed very high.

Great pictures

I thought because the shiny finish cost more that it would be better. I do not like
how glossy it is -- it makes it look cheap actually. Wish I had not picked that one. There should be better explanations and examples of what the finish is.

One of the photos looks photoshopped with a glow of light behind the portrait

Everything