based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were very pleased with the photos we ordered!
1. I don't know why there was such a big rush. Graduation is already an incredibly stressful experience outside of the actual commencement portion. There was no time taken to make sure the photos being taken were good or that the person being photographed wasn't being herded to some secondary location in the middle of the photograph.
If you want grads looking happy and as stress-free as possible, you, as a company, are responsible for communicating to your contract holder, University of Wyoming, what makes good photos. Otherwise, why are either of you doing business.
2. I don't know what I expected from white people in Wyoming but I have never looked so washed out in my life. Already the lighting is terrible and no steps were made to make sure the lighting was even halfway decent, then almost completely unedited photos were uploaded with giant scrolling watermarks making it impossible to see clearly that I, a Black woman, look like I'm suffering from jaundice? And I'm supposed to pay money for retouches? And what are those retouches supposed to be? Absolutely not.
Then again, why would I trust Wyoming to offer a good product to anyone ever.
The photographer has no sense of art! The pictures were awful! But we had no choice but to purchase those amateurish photographs! We blame Purdue University for not having competing photographers!
Photo has her eyes closed. So disappointed.
Everything turned out nice, quick and easy
That's great!!
Easy to orde. Great pictures
Good quality and easily purchased
Nothing. Just not a normal part of discussion. Did like the pictures.
The prices were too expensive for what you got. We are already paying for college, then the cap/gown and regular pictures around campus. Your pictures and packages were simple to much money
The quality of the pictures were nice and I received in a fast manner.
I was disappointed that the photos looked obviously photo shopped. Pretty costly for what they really are.
The pics are beautiful, and so are the magnets. I received them in less than 3 weeks after ordering.
Pictures OF OUR DAUGHTER ARE BEAUTIFUL!!!
The timing
Pictures out of focus and can’t get ahold of anyone to help me.
Fast service. Nice picture and prices reasonable.
Pictures were amazing!
Quality of pictures
One of the pictures you sent me cut the cap off of my graduate. Also, in the preview it did not show that you put Montana State University on the picture. So I added my own text. Because of this the pictures look silly.
In addition, the picture taken has a thread of the tassel across my sons face. But the other picture didn’t show his face at all, so I had to select the one with the tassel across his face.
Compared to the commencement pictures we got from University of Wisconsin, these were terrible. Worst of all the price was identical.
Easy
Great clear pictures!
Refine facial recognition so that ALL photographs of each individual are later presented to them for ordering. In so doing, customers will not have to dig through hundreds of pictures to find ones of themselves.
I never got my key chain that I purchased with the 8×10.
Not overly impressed with the limited choices.
The product is of great quality, but it arrived quite late.
Included someone else’s photo in ours with no info on how to return pics if damaged or incorrect.
Beautiful pictures!
I have not seen them. Our granddaughter sent the link and asked for what she wanted. We paid for them. I’m not certain she has received them.
I almost didn’t open because it was not an area code from the state my daughter graduated from.