based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Part of my order did not ship, then when it came, it was wrong!
Photogragh paper was low quality
The variety of packages and pictures to choose.
I would have preferred my graduate to be the only “face” in the proofs. Not sure how to eliminate the student behind to be out of picture range.
I thought the pictures were good. I wasn't wild about the packages offered. Very few people would want so many pictures of their college graduation (I think).
I was glad I was able to just order the one I really wanted.
I have not received a reply to my email yet about my order. The picture I ordered we put of focus. I’d say the only nice thing was the different photos that were taken.
Nice photos, quick delivery.
Most of the shots were not sharp. They were blurry and has shadows.
The money charged was too much for the quality of service rendered.
My order of frames has not been received and no information regards the late delivery.
Love the quality of the photos and I was very pleased with the shots taken of my daughter.
The Grad Team took a nice variety of photographs of our son on graduation day. Thank you for the memories.
Great quality!!
The touched up finish should have come standard. It’s like they went out of their way to make both the grad and the school president look pasty. Very disappointed.
Make photos less blurry, or take a couple more stable shots.
Prices were ridiculous, and the photo quality wasn't super great. Any added services were 2.5X+ the cost of the basic photo alone.
not good pictures and excessively expensive prices.
Grabbing photos that I couldn't.
Charged shipping and handling for a digital copy that was expensive at that
There was some kind of stripe or smudge across part pdf the photo. If those were corrected and reprinted that would make it right.
Good quality photos, exceptionally fast delivery.
Quick ordering process
Great Photo
Photos were subpar
Absolutely unreasonable and unrealistic prices! One download $50 some? I like 4 of my pictures, but only ordered one to be printed because 8×10 for $22 is more doable. Quality is ok, but prices are outrageous. Also, short availability. Don't recommend it to my friends.
Quick service. Quality prints, several ordering options.
We were forced to by a large picture even though it could have fit on an 8 x10. It certainly feels like you design and tailor your web software to make sure that a person is forced to buy the largest picture therefore making it be more profit for your company. It also absolutely is garbage that you guys charge 10 times more for download images.
Lighting was inadequate when photo was taken. It looks like they tried to touch it up removing red eye and made it worse. I was not able to see this until I received print.
They were very nice!
Nice pictures
Fast and professional service
Excellent service