What our customers think of us!

Overexposed prints and blue hue on other prints that did not resemble the proofs. Reorder prints that have similar exposure and color quality as the proofs

The process was easy and fast return.

I’ve written that I never received my download photo and still haven’t gotten it

There was no organization of when our son, or ANY graduate, was going to be presented his degree. There were a TON of recipients and not having a clue as to when he would be walking up on the stage was extremely nerve-wracking. For all the monies we poured into NDSU for his education, a simple LIST OF GRADUATES provided by the school is all that was needed. Is it not possible that highly educated adults could have a solid strategy and plan where ALL parents and families could be prepared BEFORE they got onto the stage?

In addition, the picture taken by the photographer had our son off to one side. All that was needed was ONE PICTURE where he was centered in the picture frame. Why could there not be ONE SELECTION the was centered?

Profesional service

Reasonably priced and return time is great.

My son walked first in his graduation. There were 5 photos total. None were quality set up. It seemed either the organizers were not prepared to direct them appropriately or the photographers were not prepared
Very disappointing

easy access and easy to order

I had an issue with not receiving my order. I believe the original order of photos was lost in the mail. I reached out to the Grad Team and they resent my order, no problem. They made a pleasant experience possible!

Fast shipping. Great photos

All of the portrait pictures came out well. The ones that didn't not come out well were the actual hooding ones which were disappointing. Overexposed so I did not order from those shots.
I wish I had not ordered the purple background as they made my son look washed out. I wish I had done the plain gray background.

Never received 2 of my items and I have emailed you all a dozen times and no answer.

Good quality and fast service. I love the magnets also. Thank you

Easy online ordering

I could not save my order to return at another time to complete it

Photos are beautiful

I love the convenience of ordering. There were a lot of products to chose from in which I still want to order from and the service was great.

Quality of picture

The photo is completely out of focus

I appreciated that you were able to take photos that I could have never gotten from where I was sitting. You captured a very special moment in my daughter's life!

A greater dpi would improve the overall quality of the digital downloads. Also, greater effort should have been made to get photos of each individual graduate as he/she shook the dean's hand. I would have loved to have had a better photo of my son at the moment he received his diploma case and shook the dean's hand, especially since he is the first of his generation to receive any type of college degree; instead, the resulting photo was half-blurry. Also, it would have been nice if someone had ensured that each graduate was adorned with the entirety of his/her particular graduation regalia, etc. before the still photos were taken. Unfortunately, my son's photos were taken without his honors cords, which was incredibly disappointing. That alone screams of a conveyor belt system of photography, which I find inappropriate at best. A great selection of background choices for the still shots would be a vast improvement as well. Overall, the photos will suffice, but I had hoped for better. Hard-earned money was spent for digital images with which I am not entirely pleased. Nobody forced me to purchase the photos, of course, but given the circumstances, there was no other option.

It wasn't easy to access the photos initially. A lot of back and forth

Implement a tassel regeneration feature for those whose tassel is either partially or entirely invisible in the original photograph(s).

I didn't like that I couldn't crop other students out of the picture. The poses seemed rushed and not in focus.

Not sure, do not have anythhing to compare their service with. They did a good job

I loved all the pictures and videos. Amazing and well done ! Excellent job!

I received my photo card order almost immediately, but I have not yet received the plaque that I ordered at the same time. How long does it take to fill the plaque order? Also, I could not easily find an email or phone number to contact regarding the plaque.

Pictures were blurry. Better image quality can be achieved with smartphones than what I received from this photographer. 3/10 Not impressed.

Lower the cost

Missing coffee cup and 2 magnets. No response from customer service when called and E-Mailed. 😠