based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The prices for the digital, unedited photos is a tad outrageous. I have gotten photos done at a JCPenney Studio and had tons of edited photos for a little over the price that is charged for only three, unedited photos.
The quality and pricing.
Captured the moment perfectly!! Fast deliver when ordering prints
Everything! Great work!
The colors are very vibrant. The moment was captured in love.
i thought you did a good job.
very professional, very efficient, well done
Thank you for making it easy to order prints from my son’s graduation
One picture was a little blurry, which wasn't evident in the proof. Not sure you can fix blurry, so a refund or discount would be nice.
Another picture cut off the degree he was holding at the bottom of the picture, but you could fully see the degree in the proof. Can that be resent to me without cutting off the degree? If not, a refund or discount would be nice.
Thank you,
Tricia
One of my photos was blurry
The quality of the pictures was awful. One of my photos is even out of focus! I haven’t even shown them to my graduate.
The pictures of our son turned out great!!! It was easy and easy to purchase.
I liked how you could choose the different backgrounds
In my picture my eyes were closed. I understand I was the first student to walk across the stage and get my picture taken. However this was very disappointing as it was a very important night. I also think the quality of the pictures could have been better. The coloring seemed off.
Prices are insanely expensive for one picture or a combo; they don’t even get other moments or angles of the event capture. Not worthy at all.
everyone else had multiple single pictures of them, and I didn’t even the ones were clearly taken
Great quality pictures but very expensive
Never received my order
The pictures came bent and folded on two corners. I know you can't help what the mail delivery people do when handling the mail, but maybe there should be more support/protection of the photos when shipping. They cost too much for such a small amount.
Pictures are great quality and professional
Difficult to use. Pricey. Not much variety with Live Photos. Backgrounds look fake
Would have loved a photo of our son being handed his diploma.
The one I picked to frame is nice of him but off center.
I am unable to order the same frame and setup I had for my other 2 kids that graduated from LSU. I have to go to a third party and spend more money on a frame that matches theirs. I also just wanted 2 picture and I had to purchase 3 at a crazy amount! 🙄
The 8x10 posed pictures are quite blurry.
Photos came out beautifully and arrived promptly
Great photos taken in a very fast-paced graduation ceremony. Love the college logo background option. Prints are high quality paper. Super fast order fulfillment.
Well I received one picture but the plaque I haven’t gotten yet so I’ll do another review after it’s received. You can improve on sending customers updates on when I will receive merchandise.
The pictures of my son's graduation came out magnificently!!! I will cherish them forever!!! Thank you!
It was very obvious that there were very few ‘poses’ and the background was simply changed. My slate tile is also very washed out/overexposed :(