based on 10177 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, quick service
Only 2 pictures came out nice but my only option was to buy 1 or 3, making me spend money on a bad photo
I was given a photo where my hair was purple and there was also a misspelling on the photograph. I asked for a copy that was not edited as such, and I have yet to recieve it.
Very nice photos! Fast turnaround.
The quality of the photos is very bad, but the price is super expensive.
The price should be much cheaper than this. If you can’t improve this, maybe you should stop monopolizing it.
I ordered 3 photos that all looked good when I saw each proof. But when I received my download, one of the photos was not fully in focus. If I had known that, I would not have ordered that photo.
Everything
Quality was great and the order arrived promptly. Just wish they weren’t so expensive and that there was a written description of the print finish because I would have chosen differently. I paid more and they are a high gloss finish that I don’t like
The photographs are too dark. Disappointed.
way too expensive
Quick turnaround
I had a question regarding an order. Email response was quick, problem solved, no hassle at all. Amazing customer service!
I got a magnet for my parent’s fridge. It’s 1x2, but it’s so blurry. You cannot even read the name of NDSU on my diploma.
We love the high quality photos
Beautiful photos
photo was blurry
my only complaint was that my sons eyes were shut on one of the two pics taken in the posing session. Wished the photographer would have looked at the camera and retaken. Limited my choices a lot, but I still purchased your download 6 pic package! Thank you for capturing the day for us.
I really enjoyed my pictures thanks for the great memories
The photographers were extremely difficult to work with. The photos that they took were mediocre at best. The price for the photos was outrageous as well. And it didn't include touch-ups. I was very disappointed.
Many of my pictures were blurry. Not only was it disappointing, but then I felt ripped off by paying for expensive pictures.
Easy to use website. Good photographs. Multiple packages as well as individual choices.
Perfect and clear images. Good positioning and timing for memorable pictures
Work on picture resolution as they are fuzzy
delivery tracking could be better-photos delivered to mailbox on a rainy day.
Only noticed I received was that they were shipped on May 21st received on June 5th
The pictures were wonderful, however one of the prints that I ordered arrived damaged and I requested a replacement on 060124 and there has been no response to my email request. It was Order #VGPhone number removed7
The photos are way too expensive especially for digital copies. I paid almost $200 for 4-5 digital prints. That’s crazy!
Nice, professional, easy to talk too.
Excellent quality photos
All of the photos appeared dark. It was difficult to see this on the proofs. Also on the individual photo the angle of the head produced an odd light shadow from the eye glasses. Maybe instruct graduates to remove their glasses for this pose. A bit disappointed as this was a once in a lifetime event. The cost would have been justified if the photos were great.