based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality was good and fast in getting photos back.
I ordered downloads and it took almost 2 weeks to get them
Pictures were done very well.
The photos were beautiful and my order was delivered pretty quickly l
The service very prompt but the photo and magnets were very dark.
I am very happy with the pictures I ordered. You had an excellent selection to choose from.
I didn’t receive my order
Fast service and excellent quality
I liked that I could crop a picture I wanted to how I wished it to look.
Great pictures!
Well aside from it being so plain in the background (my sons actually came with a flag in the background) , my photo came in bent. Worst photo shipment ive ever received.
Quality and quickness
The clear pictures different pose choices and speediness of filling order
Photo was very blurry and too close up. Had to crop hat and certificate for an 8x10. Glad I only bought one.
The photos were trash quality.
Fast process and delivery.
It’s toooooo expensive. This is unbelievable
We purchased $200 worth of pictures and they came in an envelope with a very flimsy piece of cardboard. The pictures were bent when we got them please spend some more money on your packing.
Color, contrast, lighting, clarity, all were bad. I paid almost $70. Perhaps offer a free download of a different shot. It was an important moment and the pics don't reflect talent or professional artistry of photography. We'll see what you do to make it right. The ball is in your court. JP Last name removed Phone number removed
Shots with focused, well framed and timely shot.
The picture quality was not good for photo printing
Too expensive
I still haven’t gotten half of my order
Great photo and ordered rapidly filled
Excellent
Beautiful pictures
It was a close call. My son received the letter to order pictures on the last day we were allowed to order. I had to make sure I got my order done that same evening. If he opened the mail the next day, I would not have been able to order.
I ended up being okay, but I feel that I almost missed out on a very important event.
One of the photos I purchased was blurry. It was not evident on the proof. The day it was delivered I reached out by email asking if I could return the photo and be refunded. No response. It was disappointing to get a poor quality but I understand things happen. It was disappointing to not get a response or a resolution. I can’t recommend a business who doesn’t offer great service.
The pictures I bought and received seem blurry!
I'd like a matte finish for all my photos (if you have it) and a reprint of one of my photos to correct the horrendous over exposure (glaring light).