based on 10177 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The user interface for order was unuseable. Navigation, selecting images, finding my "cart", leaving and returning - all activities were unnecessarily redundant and tedious. I highly recommend the company find an experienced online shopping designer to dramatically improve the experience. 0/10 would not recommend.
For the charges that we paid, the photo was not even cut straight and showed white at the bottom at an angle.
It was nice to have someone take a close up picture of my graduate. :)
Efficient, quick and easy!
Quality products.
Very professional and great quality.
Take more than one picture. Eyes were closed. Would have bought more if eyes were open.
Photo wasn't in focus. Disappointing.
Very good pictures. Prompt service. Thanks for taking the pictures I wish i could have taken!
Still a expensive compared to some other services
lck
Photos are very clear and are easy to access in your website.
Thank you.
Great candids of the grads walking in the procession. I was impressed you were able to capture so many great ones with so many graduates.
The pictures were terrific and purchasing was a breeze.
Pricing outrageous
Not the correct photo of my kid.
The pricing
The price for a download was extremely expensive. Wish I could have purchased all of them but it wasn’t affordable. The options were many but most of them weren’t framed well and often had things in the background that took away from the main focus of the picture, but cost was what I found ridiculously over priced for just the download. Not an actual photo, or having it framed, it was just the download.
Difficult to reach anyone for help.
I wanted to find out of my son’s tire could be fixed (fill in color where it was crooked), this could have been caught be the photographer.
I also didn’t like that you couldn’t really see the clarity of the photo from the proof. I adored off after I received them they could be returned if I wasn’t happy, but never heard back.
Received rating due to location. Florida native not sure if services are available in my area
To take more photo shots of all the graduates. Take your time.
Prices are over rated for off colored, miss centered, blurry pictures.
The photos were gorgeous and the prints were great!
You were able to capture photos I was not able to. Thank you!
Way too expensive. Taking advantage of families by charging so much.
The quality was excellent and service was great.
Pictures were nice and affordable
The program has been very disorganized and very unsupportive to the students
Good quality pictures!!
I have emailed you many times w question and never got an answer. I need help. I did not know the labels you prompt us to input for digital photos would appear in white at the bottom of the image. I want to remove the label as i put in the file name for the lable and now it shows up on the image. How can I remove this?
The pictures are beautiful. The colors are sharp and clear.
The photo quality prior to ordering was horrible, once I received my prints I realized how terrible they were