based on 7896 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures were not as clear as I thought they would have been. Color was not good.
Too expensive
Photos are clear and nicely done.
All my grads pictures came out wonderful & I didn’t have to worry about doing it myself!! Thank you for your wonderful service!
It was nice to have close up pictures of her receiving her diploma b/c the school ran them through the line so fast I couldn’t get a good one. Some of the extra pictures were nice too. However, I am giving you a nine b/c while those casual pics were nice they didn’t look blurry in sample but were actually blurry in the print.
Great pictures1 Happy to have a few to choose from. Thank you
Pictures are great and received them quickly.
Considering the (high) number of students that were at graduation and were photographed in a relatively short amount of time, this company is making a killing off of digital photos. It was happy with the photo quality, but the prices for simple, downloadable digital images were extreme.
They caught some good expressions. Definitely fade out as much of the background ppl as possible from the picture as I don’t need to see anyone but my own child.
Easy to order
I paid to download a photo and never received anything to download. When I emailed to ask for guidance my emails bounced back every time..
Never received my full order
Both orders I placed were wrong when I received them. The order my mother placed was wrong when she received hers. The price of my first order dropped $9 within the week that I placed my order. I called about it and was told I would get a call back regarding the pricing. I still haven’t heard anything. It’s nice that my orders were corrected after calling but it’s disappointing that they were wrong to start.
Their a great memory to have.
I love my child pictures unfortunately I was only able to purchase one pose because my daughter wasn’t told her hair was sticking out before taking her picture so I couldn’t purchase as many as I would’ve liked.
How easy it was to purchase
The images taken during the event were not timed well. The moments captured were after the actions taken. In one I was not even in the center of the image provided someone else was.
Great pics - great shots
Not thrilled with getting partial order, then 3-5 weeks later the frame & magnets, which still have not arrived. You should note online these items are obtained from a third party vendor, instead of being in stock at time of order.
Your prompt email reply to my order concern was much appreciated and quality of pics is very good. Thank you.
The product is excellent and the ease of ordering was great
Fast services
Hi! I paid extra for flyaway hair and it wasn’t corrected. Maybe it couldn’t? Turns out it was part of her tassel on top of her face. Regardless, I wasn’t told it couldn’t be corrected.
User-friendly website, good communication, nice selection of packages, prompt delivery
Live action shots
Quite a high price for a couple of pictures with additional touch up fees.
I enjoyed the clarity of the pictures, grateful I was not pigeon hold into a certain package and the prices were affordable.
The color on proof was much more vivid than the printed photographs. The photographs were considerably darker with muted color. I'm not sure I would've purchased the photographs had I known about this difference ahead of time.
Only received part of my order. Have sent two requests regarding missing magnets with no resolution.
Quick shipping
Great quality.