based on 7897 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Photos are beautiful
I love the convenience of ordering. There were a lot of products to chose from in which I still want to order from and the service was great.
Quality of picture
The photo is completely out of focus
I appreciated that you were able to take photos that I could have never gotten from where I was sitting. You captured a very special moment in my daughter's life!
A greater dpi would improve the overall quality of the digital downloads. Also, greater effort should have been made to get photos of each individual graduate as he/she shook the dean's hand. I would have loved to have had a better photo of my son at the moment he received his diploma case and shook the dean's hand, especially since he is the first of his generation to receive any type of college degree; instead, the resulting photo was half-blurry. Also, it would have been nice if someone had ensured that each graduate was adorned with the entirety of his/her particular graduation regalia, etc. before the still photos were taken. Unfortunately, my son's photos were taken without his honors cords, which was incredibly disappointing. That alone screams of a conveyor belt system of photography, which I find inappropriate at best. A great selection of background choices for the still shots would be a vast improvement as well. Overall, the photos will suffice, but I had hoped for better. Hard-earned money was spent for digital images with which I am not entirely pleased. Nobody forced me to purchase the photos, of course, but given the circumstances, there was no other option.
It wasn't easy to access the photos initially. A lot of back and forth
Implement a tassel regeneration feature for those whose tassel is either partially or entirely invisible in the original photograph(s).
I didn't like that I couldn't crop other students out of the picture. The poses seemed rushed and not in focus.
Not sure, do not have anythhing to compare their service with. They did a good job
I loved all the pictures and videos. Amazing and well done ! Excellent job!
I received my photo card order almost immediately, but I have not yet received the plaque that I ordered at the same time. How long does it take to fill the plaque order? Also, I could not easily find an email or phone number to contact regarding the plaque.
Pictures were blurry. Better image quality can be achieved with smartphones than what I received from this photographer. 3/10 Not impressed.
Missing coffee cup and 2 magnets. No response from customer service when called and E-Mailed. ðŸ˜
Quick arrival and just as described. Minus the download picture and magnet… did not receive either.
High-quality amazing photos. Bright colors. The package is secure with paperboard support inside the envelope: great job and fast shipping.
I almost didn’t open because it was not an area code from the state my daughter graduated from.
We were very pleased with the photos we ordered!
1. I don't know why there was such a big rush. Graduation is already an incredibly stressful experience outside of the actual commencement portion. There was no time taken to make sure the photos being taken were good or that the person being photographed wasn't being herded to some secondary location in the middle of the photograph.
If you want grads looking happy and as stress-free as possible, you, as a company, are responsible for communicating to your contract holder, University of Wyoming, what makes good photos. Otherwise, why are either of you doing business.
2. I don't know what I expected from white people in Wyoming but I have never looked so washed out in my life. Already the lighting is terrible and no steps were made to make sure the lighting was even halfway decent, then almost completely unedited photos were uploaded with giant scrolling watermarks making it impossible to see clearly that I, a Black woman, look like I'm suffering from jaundice? And I'm supposed to pay money for retouches? And what are those retouches supposed to be? Absolutely not.
Then again, why would I trust Wyoming to offer a good product to anyone ever.
The photographer has no sense of art! The pictures were awful! But we had no choice but to purchase those amateurish photographs! We blame Purdue University for not having competing photographers!
Photo has her eyes closed. So disappointed.
Everything turned out nice, quick and easy
That's great!!
Easy to orde. Great pictures
Good quality and easily purchased
Nothing. Just not a normal part of discussion. Did like the pictures.
The prices were too expensive for what you got. We are already paying for college, then the cap/gown and regular pictures around campus. Your pictures and packages were simple to much money
The quality of the pictures were nice and I received in a fast manner.
I could not save my order to return at another time to complete it