based on 10177 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures looked great once printed and they all arrived in a very reasonable amount of time!
Letters on college logo are blurry
The picture that I received is bended and I reached out couple time and got no response. Very poor services and not acceptable.
My daughter hand was disfigured in the photo
Great pictures!
Timely,good quality photo.
The product was easy to order online, arrived quickly, was great quality. I loved my purchase!
The photos color contrast was way off making burgundy look purple. Also the slate ordered put the president as the primary focus rather than the graduate. Not asking for anything but admitting they didn’t turn out as expected.
Photographer rushed me for no reason
It’s way too expensive and no one ever said we had to pay for the pictures.
Very happy with the pictures and the service was fast.
The uploading or selecting pictures
from the shopping list was not that easy as compared to shopping from other sites. It was just impossible for me to purchase any of the pictures I selected. That wasn’t good.
Great pics!
Very easy and efficient service.
Unreasonably priced for the quality of the work.
Easy to find and order
Annoying emails
I liked that you promptly replaced my photos that were damaged in transit.
Photos were so expensive, and the timeline to order them was so narrow that I had to miss out on activities to pay for the photos. Very disappointing that it’s almost $20 just for a digital image. You already took the photo… It doesn’t cost that much to print them.. I understand there’s some overhead with the facial recognition software and the photographers but I’m sure the level of sales is lower because of this predatory pricing.
Magnet was trash, price was high on normal ones. Student deal should be better since we're poor
The frame was broke upon arrival
The pictures are just OK - the lighting and backdrop at the venue didn't help...
Great photos!
Color of tassel transferred into my hair making it look like i had pink hair, messed with my ability to appreciate them.
The team managed to capture some great images. Ease of ordering and timely delivery.
We ordered Pearlized pictures and received the regular ones!
Great finished product and fast service!
I’ve ordered graduation pictures for both of my daughters at different times. Each were bent and crammed into my mailbox. Even though it is written on the outside “photos do not bent” they still were bent both times. The pictures are crimped. The mail delivery is not going to do a better job so the packaging needs to be unbendable.
Loved the quality of the picture and prompt shipping after order was placed.
Pictures weren't that great, sadly, especially the one with my mouth gaping open. All the copyright scrolling through also distorted the photos on the website. Wasn't overly impressed when the actual proof arrived. Thankfully, my sister is a professional photographer too and got some really great photos. Liked the photos my Google Pixel 7 phone took too. Overall was still a very fun weekend!