based on 8421 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fast shipping
Too expensive. Photo selection is not easy with animation on top of the picture. Annoying experience
It was extremely expensive for the photos.
My picture was bent and the wrong size
Really good customer service. We had an issue with our order but there was no issue getting a replacement picture when requested.
Done very awesome job on pictures and fast delivery to
The prices of the pictures, especially the digital ones, are disappointingly high.
I did not like the finish on the prints
Enjoy the photos and the wide variety of order options.
I have purchased photos for three children from preschool through graduate school. These were THE worst quality I have ever purchased. Why? ...because of the poor color quality and sharpness. I paid $15 extra for color correction. $50 for two 5X7 photos that went into the bottom drawer never to be looked at again. Our photos taken with phone cameras were sharper and with clearer color.
I'm not quite sure what I got for the extra $15 color correction.
The shipping charges were inflated, as well.
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Thank you for the wonderful photos. Ms. Last name removed 😊
Better packages and pricing for digital images
I wish I didn't have to pay so much money to get the digital copies I wanted. It was A LOT after having to pay for everything else. I wanted the pictures so I paid, but it cost way too much
Fast and courteous service
Your response time was great with proofs, products, and services.
I had cropped the picture. There were a set of legs right behind her of a seated graduate. Looks completely stupid. So pics were a waste.
The photos of my son had other people in them as my son wasn’t the center of the photo as he should’ve been. Picture print quality is good either. When charging $13 per 5x7 the quality should be impeccable.
All the pictures were the same with cheesy backgrounds. Also were not warned of green screen to dress accordingly.
For the amount of money I spent on prints, I expected high quality, sharp images. What I received was very pixelated prints, some photos not even in focus all the way. A real shame.
One of my prints looks a little blurry. Other than that, it was very quick turnaround.
I give you 8 because when I ordered a photo, I ordered a cup too and its not arrived yet. So, I really want to know what happened with my cup order. Thanks
They were very expensive!!!
My daughters photo had a triangle on her chin (assume lighting issue). I called to get a replacement photo and have not received it.
I was a little disappointed that there were packages available like those that are available for my kids pre-k through 11th grade. I feel that fir college graduation, I was looking for 8x10 or 5x7 options but the price for a single of this option was not conducive for me to purchase them for grandparents and uncles. I am happy with the two I purchased for our home though.
Clear pictures. Easy to order.
Quick and easy
I did email about a week ago, but no response. The magnets I ordered look washed out. I know it isn’t the true color, because the prints look fine. I would like replacements, and instructions how to do so.
S.Last name removed
Amazing, they made my son’s graduation ceremony unforgettable event.
Thank you so much.
Accuracy and Speed of getting the photographs to the students.
Make it cheaper.