based on 7899 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make it easier for Canadians to order your products
My photo is blurry and I emailed to find out if I can return it and get a clear one and no one responded.
Good quality, fair pricing and fast service
More options for finishes and sizes.
Way too expensive, lower the prices.
So expensive for downloads and prints
The picture itself was great. The cropping on the photo was very odd, and we had it redone. Then it had a 2023 stamped on it, so we had to re-order for a third time. The cropping done was different on my large photo than the smaller versions I ordered, even though they're the same picture.
Excellent service. Had a question and called customer service. They answered right away and we’re very friendly and helpful.
Thank you, Bonnie
I am happy to have a picture of my son to commemorate this day
Beautiful products but kind of expensive. The process to order was kind of difficult but the shipping was quick and efficient
Clearer picture of receiving degree on stage.
The pictures are dark and not clear. Touch-ups are definitely needed.
The photos were exceptional! Thank you!
Fast and easy! Great quality!
I was very pleased with the pictures I purchased from you.
First name removed
The pictures were taken in a rush and I did not get all of my pictures shared with me at the end of the event.
The pictures were great and when I called to have my link refreshed I received excellent customer service.
I paid for stray hair removal that was not done. Also, I sent a message regarding this and no one ever replied.
easy to view and order just what I wanted
I did not receive the correct photo I ordered.
The quality of the photos are worst, i paid 150$ for 6 photos which are not at all worth it.
And yes making business is good but just remember reduce some prices so that everyone will be able to purchase.
The lighting is awful, with a shine on the name of the University diploma held by the graduate. I know you have to work fast, but lighting can be corrected early at set up with test shots.
Very quick and excellent customer service
I was able to filter to just my daughter's photos without having to go through all the photos to find her. Great feature.
Easy process, good packages, good prices
No recommendation at this time
Your prices are ridiculous. $50 for a digital download??? The photos weren’t even that good! My phone takes better quality photos.
Prompt, very nice the finished product
Centering of grad in photo was poor. Have grad set aside unnecessary items prior to having photos taken. Price and options for packages were mediocre.