based on 7899 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Photos are crystal clean and bright!
Maybe this is my fault, but when I ordered graduation photographs for my daughter, I did not realize that the background would have Oregon State printed all over. I did see that when I ordered, but I thought it was there to protect your copyright and that the Oregon State words would be removed from the photograph. I do not want to give the photograph to anyone or frame it for myself.
The quality of the picture was worse than a picture I could print myself. It was fuzzy and the quality of the photo paper was subpar.
My order arrived in a timely manner and was intack.
It's expensive!!
Ridiculously overpriced. Graduation is a special day and college is expensive enough. Why not sell reasonably priced photos (inclusive pricing that allows folks of reasonable income to actually purchase)? Far more product would be sold and it can't possibly be THAT expensive to print (meaning profit intact -> likelihood of increased sales).
There is no morally justifiable reason to price gauge this badly.
Thank you for capturing that special moment.
They were very crisp pictures and captured a great smile from my daughter.
Hi we received our daughters pictures in the mail. Even though the envelope specifically Do not bend. The mail courier put our package in the mailbox and it was bent. I wish the packaging the company used to send pictures were in box form so that graduates pictures would not bend. Her pictures came out great but was disappointed and really upset when we received her pictures ruined by being bent.
The best quality and easy to choose
I received less than sub par photos and when I emailed in to ask about a correction- my email was not responded to.
Extremely expensive and takes way to long to receive product.
The quality was excellent! And it was delivered in perfect condition.
One of the pictures was blurry when we received it in print.
It was easy to order, the pictures were of excellent quality and the printed products were fantastic.
We loved the photos and paper they were printed on. They looked much better then the example prints online. I would like the option of ordering single smaller prints then 5x7.
Good quality
I was very disappointed on how dark the photo I received as well the quality of the tassel frame . I expected it to be as per advertised on the website. The price I paid did not match the quality of either products.. Lower your prices or improve in the quality of your products. Very, very disappointed with this service and many of my friends and family are too.
The pictures are good. Ordering was easy. Pictures and downloads came very quickly. It’s nice to have pictures from the graduation capturing those moments that we couldn’t have gotten otherwise.
Very happy with the products! 👍
I wanted to be able to order small pictures, like a 4x6. picture quality was great!
Many pictures are out of focus, something you won't know until after purchase.
Never received our order? Not sure why?
Prompt, courteous service
Poor customer service and poor quality of photos as well.
The clarity and swiftness of the photos being sent out!
The pictures were blurry from the photographer.
Face recognition didn't correctly choose me on some of the photos.