based on 7899 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Offer sales or discounts of some kind.
Quality pictures. Multiple backgrounds.
Bad photo editing....my child's face was chnaged..skin looks orange....
Shipping was extremely slow with no communication. I sent an inquiry which went entirely unanswered. And when my photos showed up they were in a flimsy damaged envelope with one piece of cardboard inside and nearly every photo has edge damage and bends. I expected better quality for the cost of this package.
Prices were a little high and the photo was blurry that I received. I liked the angle of the shots.
Overall picture quality was mediocre at best. I felt like if I had taken the picture with my own camera, the quality would have been better - especially for the price of the photo. Coloring appears to be more dramatic than necessary - almost too much vs the natural scene it was supposed to be. Not horrible, but not commensurate with the cost of the photo.
The angle was not good and you could hardly see my son
Quality of photos and ti.ely delivery.
nothing wrong, i just know that i would not be recommending the service.
The packing of the pictures did not protect the photos from getting bent in transition. The product should be protected and not by saying "don't fold" on the envelope.
No random people in the background when taking the diploma photo. Have photographers turned differently.
Too expensive, photos not worth the prices
Poor picture quality, blurry.
Quality of Photo and ease of purchase.
Timeleness was a bit lacking....I did not even know that there were going to be any accessible professional shots for purchase...just some items to consider.
Thanks!!
Quality photos
Very professional. Pictures were beautiful. Loved them.
We felt the reprint of the image we chose was undersaturated in color compared to what was shown offered online.
Very costly for what they are.
Photos were not sharp or focused on the face, but instead on Benny the Beaver!!! Very expensive. Photos were not taken at a good angle and seemed rushed. I was expecting a nice professional photo to frame, but these were not good at all. Very disappointing.
Paid for something I did not get....low quality digital copy. Never responded to email or contact us form.
The pictures weren’t as clear/crisp as I expected.
You would think as a back up, photographers would take a second picture or even check the picture really fast. My eyes were closed in my picture after I walked off the stage. On an important day that only happens once for some, an image meant to capture the moment is a dud.
Good photo options and good quality pics
Prices are really high 😞
The resolution of the photo and quality of the were not great. An inexpensive digital copy would have been a better offer. Prices were too high.
Quality of pictures horrible. Blurry & looks like my picture got wet & dried.
Very disappointed!
There wasn’t a picture of my grad by herself with her cap and gown the only picture I had an option to by was her shaking her professors hand
Quick shipping.
The quality and clarity are fantastic.
I was unhappy with the way my graduation pictures turned out; there was some strange discoloration on my sash. I reached out to customer support, the pictures were touched up, and resent. The replacement photos are excellent! Thanks for handling this keepsake of my once in a lifetime moment!