based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the products and the communication options.
Stayed informed on due dates and products available
Good pics arrived easily
Quality of photos.
The pictures happen so fast, it’s hard to know where and when to look. Most of the pictures of me were very washed out. I was able to pull one good one out of the selection and it was the first one before heading to back stage. The rest were just the same image with different backgrounds applied to the green screen. Not worth paying very expensive prices for a digital image.
I could only order one of the two photos taken. The main photo that I wanted captured was missed and that was my son shaking the Dean's hand. So I had to settle for the still photo which was fine.
Good customer service
Photo quality Dedicated customer service agents that helped locate my photos
I was very appreciative that you took pictures that I was not able to get. Thank you.
The photographer was great. She saw us taking our own pics and asked if she could take some as well. Very non-intrusive. Very sweet. She took a family pic that we love!
Great choices!
The photo was just as I expected. Very high-quality print.
Things are too expensive!!
My sons grad lapel was folded over- I know it’s crazy and fast paced
Excellent! I have a problem, I do not receive a download photo yet.
I received the package in a timely manner. The pictures were protected from bending.
stand behind products
grt job thx
I would of liked to see a preview of the graduation plaque with the picture and the wording to make sure it is how I want it. I love the products I received but I would change how I placed the wording.
The photos of actually receiving the coat were worthless. I get that taking moving photos is hard, but there were two and you can't even tell what was happening. The one of him signing the Honors Pledge and the one standing still in front of the background are fine.
Good products, great organization great customer service
My photos were blurry on the proofs but then I got my photos and they were blurry after spending 100+ dollars. I reached out to customer service about it twice and never received a response. I’m incredibly frustrated by it
I loved my graduation photo in the beautiful plaque I ordered. It looks fabulous next to my framed diploma because the diploma alone does not show my excitement of the great achievement I worked so hard for. The framed plaque captured that pride.
Photos looked a little blurry when they came in the mail.
High quality photos, ease of ordering products offered and delivery was timely. Price was reasonable.
The quality of the pictures
Very expensive
Ridiculous how much you charge for photos when they can be printed for just a few dollars. But you hold parents hostage because they want the memory of their child. Shame on you!
Thank you, you guys did an amazing job on my son photos. Thank you so much. The process was so easy and quick.
One of my available proofs had my tassel across my face