based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not real expensive and good packages to choose from.
My pictures were wet and bent > would never buy again for the amount I ordered and pay for the pictures
Photos look great! Reasonably priced too.
It's too expensive for one photo to be over &70
Pictures looks very professional
Available gift options
Pictures were great. Thank you so much
The photos were very nice & the quality was great. The cost was also affordable.
I don't think you took enough pictures. Changing the background is not the option most people are looking for. Also, you have the "contract" with the University - which is a license to steal. The pictures are so OVER-PRICED it isn't even funny.
You had several shots but none of them good and centered. You can't make it right the moment is gone. We ended up hanging a picture that was snapped from the audience as opposed to your professional photographer. Very disappointed that Purdue contracted with you!
I bought pictures and havnt received them at all
We are so sorry to hear that! Occasionally our emails get marked as spam. The download link likely went to your spam folder, we seem to have an issue where all the "apple" emails (icloud.com, me.com and mac.com) get blocked. One of our team will be reaching out to you in order to get an updated email address and get your order resubmitted.
I love the photos that I received and It was worth to pay for them. Do you guys ever send a link? I would love to have more now that my economic situation is better.
The coloring of the pictures is terrible and I even upgraded
We liked all of the pictures. They were professionally done.
Website made it easy to order prints and digital images
Picture quality was not very good.
Timely delivery of pictures
One of the pictures I got was blurry, but I couldn’t tell that from the thumbnail picture when I ordered it. A refund for that picture would be appreciated.
Captured great moments during a very busy commencement ceremony!
Quality Products
The colors were very vibrant and the photo very clear.
Easy ordering. Hardest part was figuring out which photos to have printed! Loved the keychain & the glass print frame.
Take more time for the poses.
Most of the pictures my eyes were closed. The lighting was also bad. My husband graduated two years earlier and his pictures were wonderful. The angle was not flattering as well.
I felt these were poorly done; poor lighting technique, poor angles and poor backgrounds, poor pricing. Good turnaround, however.
I was very pleased with the quality of the photos. Thank you.
I felt that majority of the pictures were good, some of the shots were not so good ( bad angle, obstructions, background images, not flattering etc) but overall the pictures themselves were good. The price I paid though was honestly really expensive. For a student who just got done paying for 3 years of college I am already in so much debt. It would be helpful to make those pictures more affordable. Maybe give more options as far as the ability to download all images that were purchased in a package, not just 1 photo. I do like the ability to preview the photos and the variety of photos that are available.
The photo came in a very flimsy envelope marked DO NOT BEND. but of course it was bent in transit leaving a crease in the middle of the photo. The packaging should have been more sturdy to prevent the bending. For the price, it should be packaged better.
Paid for full touch up on pics, the face in picture still shiny.
Disappointed in the variety of frames offered,
The masters degree photographers at Rush offered more unique frames with "Rush" commencement like cards to put in frames.
Quality of the photo