based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The availability of quality photos for such an important event.
Wrongfully charged incorrect amount not able to reach a representative to correct issue
Multiple packages
Rushed to take photos
Pictures are way to expensive especially for digital!
Check to see if eyes are closed and if so, take another photo in order to get a good end result.
The photo was unwrapped and bent.
The website is not user friendly. Does not save selections. Does not save cart. Cart inaccessible
My item was cheap, formatted poorly, chipped, and low quality especially for someone earning a PhD. I am so disappointed with my purchase. I do not even want to display it. I am so proud of my accomplishment and wanted to display it.
Too expensive for no reason. Over 100 dollar for 3 digital photos. Scam
It was the same photo with different backgrounds. Very disappointing.
Good quality and angle
Very expensive
All of my graduation photos were very blurry and it looked like I cut my head out with scissors and photoshopped it on a background. Just very disappointed in the quality of a very special day in my life. Definitely not worth the $200 I spent on these photos.
I guessed I missed read my purchase I was charge $55 plus for one download and when I just called customer service I was told that’s all I get. I thought I would receive the picture in the mail also. Definitely disappointed with the price and not receiving a physical picture
All the different poses and choosing the background.
Actually it made it harder to choose, on the kidding side.🙃
And the immediate delivery was also a plus.
Too expensive!!!
I have not received my digital images yet!
Received photos quickly
Lots of different poses to choose from
I placed the order and the pictures arrived in a very timely manner. I loved the variety of packages and item selections.
The magnets look terrible
The back drop, photo shops were terrible, the only good photo was the actual photo of receiving the diploma. I ordered the digital copy and it was only 1.5 mb. Extremely low quality by todays standard.
Far too expensive. Predatory. "Oh we'll take pictures so you don't have to" well MSU is a working school and a lot of people can't afford your prices so now I would bet that a lot of people just don't have grad photos. It's not entirely your fault, the school is at fault here too. Shame on both of you.
The size wasn't matching the price
Photos were great! Thank you!
Pricing needs to be more affordable
Standing still pictures were shot at an upward angle (from under the chin) too much.
The quality of the digital downloads wasn't what I would expect from professionals.
Quality photos